M-commerce still small as retailers focus on the basics

January 21, 2013

A new report by Forrester Research for trade group Shop.org shows that smartphones generated only a small portion of online sales last year — about $5 billion…

IBM collaborates with jewelry chains for multichannel redesign

January 18, 2013

IBM and Signet Jewelers Ltd. recently announced a collaboration on an e-commerce strategy and digital marketing redesign for Signet's national U.S. store…

Study: Luxury brands have more mobile shoppers, less satisfaction

January 17, 2013

Luxury shoppers are more likely to use mobile channels when shopping but are slightly less satisfied with e-commerce overall, according to the Luxury E-Retail…

Survey: Retailers seek to master omnichannel in 2013

January 14, 2013

The rise of the connected shopper is causing a change in strategic focus for retailers. According to the 2013 Shop.org/Forrester Research State of Retailing…

New Amazon service turns old CDs into MP3s

January 10, 2013

Amazon's ever-expanding breadth of services now includes digital music conversion, as the company today announced the launch of Amazon AutoRip, a service that…

A little consumer play time could help brands boost engagement

January 9, 2013

With traditional forms of advertising losing effectiveness, improving customer engagement has become the target strategy for many retailers. According to an…

Ten ways Zappos.com creates happy employees

Getting a job at Zappos.com today is more than a dream for many; it is a one in a 100-person opportunity.

Target implements permanent online price-match policy

January 8, 2013

With flat December sales dampening its holiday shopping season, Target today announced a policy change that could bolster the retailer's value-driven…

Time lists top holiday retail trends

December 28, 2012

Time.com compiled a list of the top 10 retail trends from the 2012 holiday shopping season, giving a glimpse at the current state of shoppers. Here is a sample…

Report: Online holiday shopping sales up 15.2 percent

December 27, 2012

2012 marked another strong season for e-commerce retail, according to the Chase Holiday Pulse, which aggregates payment processing data from 50 of Chase…

SimpleRegistry offers crowd-sourced gift ideas

December 26, 2012

Online gift registry tool SimpleRegistry has added the ability to crowd-source gift ideas, according to the website BetaKit.

Polyvore potentially 'cracking the code' on e-commerce

December 21, 2012

Polyvore, the largest fashion retail community on the web, is cracking the code of commerce 3.0, according to a Forbes article.

In spite of cost, customized merchandise worth considering

December 21, 2012

Online shopping has not only allowed for retail convenience, but also retail personalization. More and more retailers are allowing for item customization with…

Lowest-price e-commerce hurts shopper loyalty

December 21, 2012

The rise of e-commerce and the hunt for the lowest prices is causing once-loyal shoppers to abandon allegiance to certain stores, according to an article on…

Ebay Now pilot delivering in New York and Cali

December 19, 2012

Same-day delivery via Ebay Now is a growing effort on the part of brick-and-mortars to compete with Internet rivals like Amazon.

Amazon's FreeTime Unlimited geared toward kids with Kindles

December 19, 2012

Amazon has lured in adults with its Amazon Prime subscription service and is now setting its sights on children. FreeTime Unlimited is "part streaming media…

Web outages are costly nightmares for retailers

December 14, 2012

The days between Thanksgiving and Christmas mean big money for retailers, and with the increase in online shopping revenue, glitches in a retailer's website…

Microsoft to begin selling Surface at retail stores

December 12, 2012

Microsoft said Tuesday it would make its Surface tablet computer available to outside sellers as soon as mid-December, citing interest from retailers and…

Most retail brands miss the mark on mobile functionality, study shows

December 12, 2012

While consumer spending reports indicate that mobile commerce is gaining speed, a new study finds that most top 20 retail brands fall short of consumer…

Article discusses 3 ways to make showrooming an opportunity

December 12, 2012

One-in-five consumers are now showrooming, according to new research by Aprimo/Teradata and Forrester Research, which revealed that 96 percent of those…