Staffing and Training News & Media
Top source of retail shrink: employees
January 2, 2008
Progressive Grocer: Retailers suspect that their own employees are the main source of retail shrink, according to a new Retail Systems Research Benchmark…
read nowIndependent merchants fight big retailers with selection, service
December 25, 2007
The Columbus Dispatch: This season finds independent retailers across the country dealing with a new set of economic challenges even as they still contend…
read nowNRF: Retail needs more qualified managers
December 25, 2007
USA Today: When it comes to careers, less than a third of college graduates think retailing has a good reputation, says the National Retail Federation. With…
read nowReport says women are 'better suited for retail jobs'
December 20, 2007
Economic Times: Some of the biggest players in Indian retail are looking to the fairer sex, especially when it comes to dealing with killer attrition blues.
read nowMeasuring and managing the customer experience
December 19, 2007
Retailers must measure, manage and improve the experiences of their customers, in order to grow their businesses effectively.
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The planning puzzle
by James Bickers — Editor, Networld Alliance
For technology, intelligent planning makes all the difference.
read nowPep Boys revs up customer service
September 30, 2007
The automotive parts and accessories retailer required an integrated retail environment to be more responsive to customer needs.
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