Kroger chief associate experience officer announces retirement

June 10, 2026

Tim Massa, EVP and chief associate experience officer for Kroger will retire in September.

Target names Jeff England, chief supply chain leader

June 2, 2026

Target has hired Jeff England as executive vice president, chief global supply chain and logistics officer, effective May 31.

Walmart reduces workforce in streamlining operations

May 27, 2026

Walmart has cut 1,000 jobs as part of a streamlining initiative within its operating structure, according to a CNBC report.

Why the best retail technology makes associates more, not less, visible

by Tim McCracken Jr. — Chief Revenue Officer, SOLUM America

The human element isn't something you bolt on through training or policy alone. It's shaped by how the store operates day to day.

Rack Room Shoes names Mike Edwards as CEO

May 11, 2026

Rack Room Shoes has named Mike Edwards as CEO following the retirement of Mark Lardie who led the footwear retailer for 14 years.

Mobility at the forefront: How mobile POS is redefining specialty retail

Mobile POS is reshaping specialty retail at the moment of decision. Retailers are equipping associates to assist customers, complete transactions anywhere in…

Levi Strauss & Co. CFO/CGO retiring

April 24, 2026

Harmit Singh, executive vice president and chief financial and growth officer at Levin Strauss & Co. plans to retire but will remain in his role until a…

Lowe’s debuts home maintenance subscription program powered by store associates

April 13, 2026

Lowe's has launched a store associate-powered home maintenance subscription called HomeCare+.

Toshiba leader talks mobile device innovations, retail customer experience tech

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Toshiba Global Commerce Solutions is going big when it comes to mobile solutions for the retail segment.

Target investing in store labor amidst job cuts at centers, offices

February 16, 2026

Target will invest more in store labor to boost the customer experience while trimming back about 500 jobs within its distribution centers and regional offices.

Kroger names former Walmart leader Greg Foran as CEO

February 9, 2026

Supermarket brand The Kroger Co. has appointed Greg Foran as CEO effective immediately.

Amazon slicing 16K jobs in re-organizational strategy

January 30, 2026

Amazon is cutting 16,000 roles across the company as part of an organizational streamline initiated in October, 2025.

Stinker Stores boosts employee retention with DailyPay

January 30, 2026

Stinker Stores, an Idaho-based c-store chain, is enjoying strong employee retention and less worker turnover with its partnership with DailyPay, an on-demand…

Kendra Scott taps Chris Blakeslee as CEO

January 23, 2026

Kendra Scott Design has appointed Chris Blakeslee as CEO.

From Transactions to Experiences: Empowering Associates to Drive Operational Efficiency

Learn how retail is moving beyond the checkout as companies prioritize engagement and emotional connection throughout the customer journey. This blog…

Retail's biggest blind spot

by Gideon Pridor — Chief Marketing Officer, Workvivo

To close the culture gap this holiday season, retailers should communicate early and often, and begin engagement before peak season starts. Recognize daily…

Walmart Inc. CEO succession coming in February

November 20, 2025

Walmart Inc. CEO Doug McMillon will retire on January 31, 2026 and John Furner will take the helm as president and CEO as of Feb. 1, 2026.

Rally House earns excellence award for AI in talent acquisition

November 18, 2025

Rally House, which operates nearly 300 stores across 22 states, has earned the Brandon Hall Group Gold Award for excellence in the best use of AI for talent…

Frontline workers feeling disengaged, left out of culture

November 14, 2025

Most frontline workers, 87%, are unsure whether company culture applies to them which reveals a major disconnect between frontline and office staff that is…

Amazon slashing 14K corporate jobs

November 6, 2025

Amazon is cutting 14,000 corporate jobs in a quest to reduce bureaucracy and shift resources to invest on what matters most of customers' needs.