Talking With: Ikea Sales Leader Karen Haas on why businesses must know the customer

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

A comparison to Apple with regard to customer experience is no small compliment and Ikea continues to expand and innovate.

Talking With: InContext CEO Mark Hardy on virtual reality in the retail experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

One of the most exciting technologies coming into play in retail customer experience is the dawn of virtual reality.

Amazon expands Dash order options, list includes condoms and Slim Jims

April 4, 2016

Amazon shoppers now have a few more buttons to push to re-order favorite products, whether they're getting low on Slim Jim snacks, fearful of running out of…

Kenneth Cole goes interactive to drive consumer experience to new heights

December 10, 2015

Kenneth Cole fans shopping at the designer's New York City store are enjoying a more interactive retail experience.

ICX Symposium: The customer experience is about technology + emotion

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Today’s interactive customer experience is morphing quickly into an emotional consumer experience —and while technology is obviously a necessary part it’s not…

Will McDonald's be the catalyst for the next era of retail disruption?

by Emily Carroll — Marketing Manager, Prendi Pty Ltd

Is McDonald's the catalyst for disruption in the fast food and retail industries alike? According to this digital signage blogger, the latest disruption in…

AT&T flagship store's interactive tech going nationwide, starting in Texas

October 26, 2015

AT&T's new store in Lubbock, Texas, has been designed so customers can explore and interact with the latest technology via digital signage and interactive…

ICX Symposium: Intel talks the responsive revolution in retail

by Scott Slucher

The ICX Symposium in Atlanta later this month will feature a session featuring an Intel executive addressing the transformation of retail through responsive…

Isle of Man telecom calls on in-store digital signage

October 9, 2015

Isle of Man-headquartered telecom Sure are again welcoming customers to a new concept store featuring digital signage experiences designed by Acquire Digital…

Brookstone launching digital signage 'Lift and Learn' product displays in mall stores

October 2, 2015

Brookstone, the retail chain specializing in new technologies and smart lifestyle products, is introducing dynamic digital retail displays at its Pheasant Lane…

Creating a personal experience: Misconceptions, why data is a critical element

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

The good news is that technology is making it an easier and more affordable strategy, but retailers need to have the right data. They can’t afford to push the…

U-Vend, Ingram Micro team up on self-serve retail platform

September 3, 2015

Self-serve kiosks being launched in Canada will provide consumers a new channel for buying cell phones and phone accessories.

Airport shoppers enjoying new interactive retail experience

July 13, 2015

Travelers at San Francisco International airport are now tapping interactive screens if looking to buy headphones or a cold healthy drink.

Pepper robot boasts record sales, may be the retail assistant of the future

June 21, 2015

Retail assistant of the future flies off sales shelves

Interactive customer experience technology has to be natural

Technology should be used in way that's natural for consumers to interact with, and enhance the brand story, rather than be the story itself, says Ben Putland…

Interactive customer experience technology has to make sense

Consumers want to interact with technology, but that technology has to make sense for both the business and its customers, says Paula Suarez, director of…

Virginia greeting card kiosks provide customized cards

June 1, 2015

People in Virginia can create their own personalized greeting cards via kiosks developed by startup Card Isle.

IntuiLab, Quividi partner to bring adaptive content and analytics to interactive digital signage

May 8, 2015

IntuiLab, provider of the interactive experience creation platform IntuiFace, and Quividi, the provider of automated audience measurement for digital signage…

Retailers enhancing customer experience with interactivity

by Casey Dubbs — Marketing Manager, Horizon Display

A look at why adding interactive digital signage could give retailers a seamless customer experience.

Mondelēz rolling out digital signage Virtual Assistants to Belgian retailers

March 31, 2015

Multibillion dollar snack conglomerate Mondelēz International is rolling out a group of five Tensator Virtual Assistants to introduce its latest sweet treats…