Neiman Marcus, HMSHost, b8ta talk designing the retail digital store

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Digital chiefs from legacy and new brands share insight, advice, tips and strategy when it comes to designing the store with digital in mind.

What is Interactive Digital Signage?

As digital signage gradually started to eliminate the printing factor and facilitating content distribution to all designated media, including indoor and…

Presented by eyefactive GmbH

Millennials weigh in on how they shop

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Attendees at the Interactive Customer Experience Summit in Dallas took advantage of a chance to find out first hand during a panel featuring seven millennial…

Town of Bel Air, Maryland to have wayfinding kiosks

June 20, 2017

The Town of Bel Air, Maryland will have four wayfinding kiosks, according to The Baltimore Sun. The two-sided kiosks will have a map of Bel Air with key places…

Data analytics hold the key to understanding and guiding the retail customer

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Interactive technology promises a wealth of insights on customer behavior, but retailers need to have a plan for deploying the technology and glean insights…

Customer experience is defined at new levels during ICX Summit 2017

by Lyle Bunn — Strategy Architect, BUNN Co.

When brands, retailers and digital experience providers met at the 2017 ICX Summit in Dallas the focus was on defining “what works” to maximize CX approaches.

Neiman Marcus embracing innovative tech from the front door to the dressing room

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

From the minute a shopper walks into the new Fort Worth, Dallas-based Neiman Marcus, digital technology is nearby. Here’s the scoop on how the retailer's iLab…

Retail tech investment expectation bodes well for tool makers

June 15, 2017

A new Accenture Strategy report reveals greater tech investment by retailers could lead to $2.95 trillion in sales for technology makers.

'Interesting times' highlight ICX Summit 2017

by Christopher Hall — w, t

Brands really can't treat any of their customers like they're all alike anymore, not just the millennials, especially now that the technology is available to…

Consumers love tech in the brick-and-mortar retail experience

June 12, 2017

A new Bouncepad survey reveals U.S. consumers love stores that offer technology and they want more tech options in the shopping experience.

Retailers use interactivity to build better customer experiences

If a retailer doesn't create a satisfactory customer experience, including in-store e-commerce options, shoppers will take their wallets elsewhere. Several…

Tennessee county installs license plate renewal kiosk

May 31, 2017

Residents of Rutherford County, Tennessee can renew their auto license plates in a few minutes thanks to a self-serve kiosk that was recently installed…

Ziosk teams with Main Event Entertainment to enhance guest experience

May 26, 2017

Ziosk, maker of an ordering, entertainment and pay-at-the table tablet, and Main Event Entertainment, the bowling-anchored dining and entertainment…

Vehicle registration renewal kiosk moves to Kroger store in Georgia

May 25, 2017

A kiosk that allows vehicle owners to skip the trip to the county office to renew their vehicle tags has relocated from the county tax commissioner's office to…

Delta to test face scanning kiosks for checking baggage

May 16, 2017

Delta will test a face scanning kiosk for baggage check at the Minneapolis-St. Paul International Airport this summer, according to CNN.

Connecticut supermarket boosts sales with recipe/coupon kiosk

May 15, 2017

Geissler's Supermarkets in East Windsor, Connecticut uses a recipe/coupon kiosk with a printer and has started printing coupons and hanging them in front of…

Vertic deploys 105-inch touchscreen display at Hanover festival

May 15, 2017

Vertic recently deployed a four-way, 105-inch touchscreen display at the Hannover Messe festival in Hanover, Germany for its client Danfoss. The solution was…

YETI debuts first flagship boasting unique experience

April 25, 2017

Premium cooler and drinkware brand YETI's first flagship location in Austin, Texas boasts an engaging patron atmosphere aimed at inspiring shoppers to get out…

10 reasons to attend the 2017 ICX Summit

by Christopher Hall — w, t

If you are responsible for improving customer engagement for your organization, here are 10 reasons you should make your way to Texas for the ICX Summit.

USA Technologies teams with Vendors Exchange on kiosk offering loyalty rewards and promotions

April 21, 2017

USA Technologies, a provider of payment technology, has partnered with Vendors Exchange International Inc., a provider of solutions for the convenience…