How 5G, meshed with IoT, will make mobile carriers the enablers of retail engagement

Video, gaming, AI, robotic, AR/VR platform CIOs and CTOs looking to embrace newer digital transformation solutions should look holistically within the mobile…

Dunkin' Donuts taps Amazon's Alexa for new order option

September 7, 2018

Dunkin' Donuts is getting chummy with Alexa, announcing this week that its On-the-Go Mobile Ordering is available through Amazon's cloud-based voice service.

Consumers not real eager for voice shopping option

August 24, 2018

While there is lots of buzz about voice assistant technology in the retail and consumer purchase experience industry expectations aren't too robust about…

Catch the highlights from ICX Summit

If you didn't get a chance to attend the recent the Interactive Customer Experience (ICX) Summit held this past June in Dallas you can get a deep look at the…

Voice assistants will dominate consumer interaction, claims report

June 6, 2018

A Capgemeni report predicts conversational commerce via voice assistant tech will gain big ground and become a dominant interaction technology over the next…

Omnichannel & IoT: How retailers can be competitive in a time when refrigerators can order the milk themselves

Urs Gubser, head of ecommerce strategy, SIX Payment Services, explains how how merchants can remain competitive in the world of IoT.

Amazon prepping 6 more Go stores, claims report

February 23, 2018

Amazon is getting six more Amazon Go stores ready, according to a Recode report, with some likely opening in Seattle, where the first Amazon Go store opened in…

Analyst: Pokemon Go proves AR beats VR

January 18, 2018

GlobalData, a data and analytics company, believes augmented reality has a greater future ahead of it than virtual reality. The company argues virtual reality…

Amazon aims to sell Echo offline in India

January 15, 2018

As part of its marketing of its voice assistant device, the Echo, Amazon is reportedly talking about partnerships with longtime brick-and-mortar retailers in…

Technologies poised to change the future of holiday shopping

Harriet Green, general manager for IBM Watson Internet of Things, customer engagement and education, explains how retailers must welcome an early adopter…

Amazon Go stores may be close to a full 'go'

November 17, 2017

Amazon is gearing up to establish a roster of Amazon Go stores, the cashierless retail strategy the mega etailer has had in pilot for just about a year…

Study: Consumers OK with IoT payments, but want control over purchase

September 29, 2017

Nearly half of consumers in the U.S. polled for a Worldpay survey said they would feel comfortable with a connected device, such as a refrigerator, ordering…

Leverage these retail IoT options to drive growth

Sara Sugar, a contributor to ShopKeep, explains why Internet of Things technology is something every retailer should be considering. While solutions vary…

Walmart, Google team up on a collaborative shopping vision

August 23, 2017

In a quest clearly aimed at beating Amazon, Walmart will sell its products via Google’s online mall, Google Express, in a partnership aimed at offering a new…

Prolitec taps IoT for smart business scenting

August 14, 2017

Ambient scenting services provider Prolitech is tapping Internet of Things devices for its environmental scenting system called ScenXus.

Online grocery service debuts Alexa app for hands-free voice order capability

August 11, 2017

Consumers who like to order from Stop and Shop's online Peapod grocery service can now enlist the help of Amazon's Alexa devices.

How Amazon's acquisition of Whole Foods will disrupt the retail landscape

Sethuraman Janardhanan, practice head and client partner, big data analytics, at Happiest Minds Technologies, explores the multiple synergies that have made…

Realtor tapping robots, big data to cut selling costs

August 7, 2017

REX Real Estate Exchange will be deploying robots and tapping big data technology to cut home selling costs in its new Long Island, New York office location.

USAA testing Amazon Alexa skill

August 4, 2017

USAA is testing an Amazon Alexa skill that will enable its customers to get answers to some of the most frequent and basic questions fielded by service…

Midwest grocery chain debuts a robot named Tally

August 1, 2017

Three St. Louis-based grocery stores are participating in a six-week pilot featuring a robot, Tally, which will check aisles three times a day to ensure items…