Eyefactive Develops Object Recognition for IR Touch Screens up to 98''

Object recognition is now also possible on display sizes of 86 and 98 inches. The new technology developed by eyefactive works on touch screens with infrared…

Ham brand deploys vending machines, digital signage at airport

October 2, 2023

Enrique Tomás, a Barcelona, Spain-based retail ham chain, has installed its Enrique Tomás GO!urmet branded vending machines and its digital signage platform at…

Tractor attachments store intros interactive shopping kiosk

September 27, 2023

Customers can navigate Blue Diamond's inventory on the interactive kiosk. Blue Diamond Attachments, a Knoxville, Tennessee-based tractor attachments…

Feds propose kiosk access requirements for disabled

September 27, 2023

The U.S. Department of Health and Human Services has published a proposed rule to add new provisions that clarify requirements under section 504 of the…

Cinema launches with self-service kiosks

September 19, 2023

Miraj Cinemas has launched its latest multiplex in Mumbai, bringing India's third-largest cinema chain (which is also 100% vegetarian) to 60 cinemas…

How grocers can overcome operational hurdles of kiosks

by Bagrat Safaryan

Self-service kiosks are taking the grocery industry by storm, but that’s only when stores prepare their teams and budget.

AI won't replace employees, it will make CX better

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

A panel at the Interactive Customer Experience Summit in Charlotte from Sept. 11 to 13 tackled AI head on and how its real benefit is to improve the customer…

Lawmaker proposes $5K tax on retail self-checkout kiosks

September 4, 2023

An Evanston, Illinois councilman has proposed a $5,000 tax on retail checkout kiosks to benefit teen employment, according to an evanstonroundtable.com report.

Artist employs vending machine to sell works

September 4, 2023

A Wisconsin artist has expanded his marketing effort with the aid of a vending machine that offers prints for $1, according to a volumeone.org report.

UK apparel retailer intros return kiosks

August 24, 2023

New Look Holdings Ltd., a Jersey, U.K.-based apparel retailer with more than 400 stores, has installed return kiosks in partnership with ZigZag Global, a…

Trader Joe’s not adopting self-checkout any time soon

August 21, 2023

Supermarket Trader Joe's has no plans, if ever, to deploy self-checkout kiosks to its stores.

C-store chain deploys Telpo kiosks

August 7, 2023

Meiyijia Convenience Stores, which operates more than 32,000 stores in China, has begun to install the K106 self-serve kiosk provided by Telpo, a kiosk…

Safeway installs slide-out security gates at self-checkout kiosks

July 28, 2023

Two Safeway supermarkets in San Francisco have installed automated slide-out security gates at the self-checkout kiosk section to prevent theft, according to…

Tesco taps Givex for self-serve kiosks

July 24, 2023

Tesco Café, a subsidiary of Tesco PLC, has teamed with Givex to introduce self-service kiosks, kitchen automation, inventory control and menu management to…

Gen Z consumers want technology-enabled, self-service options

July 21, 2023

The plugged-in Gen Z consumer demographic is the most likely to seek tech-enabled self-service solutions compared to other consumers and seem to prioritize the…

Consumers like self service but have concerns

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Consumers prefer self service over in-person purchases, but have a few concerns about declining personalization.

Grocer says no to kiosks

July 11, 2023

Sparkle Markets, which operates 18 stores in northeast Ohio, western Pennsylvania and West Virginia, has announced it will not use self-checkout kiosks…

Call for nominations for Automation & Self-Service Awards

Formerly known as the Self-Service Innovation Awards, the Automation & Self-Service Awards will be presented during an awards ceremony at the Self-Service…

'Anti-theft’ Walgreens requires kiosk ordering for non-essentials

June 9, 2023

A Chicago Walgreens now requires customers to order "non-essential" items from kiosks and pick them up at a counter, according to a WBBM Newsradio report.

China grocer installs self-checkout kiosks

June 5, 2023

Metro, a China-based supermarket, has introduced Telpo self-service kiosks in its stores, according to a press release.