Vending machine offers products in exchange for marketing survey

November 23, 2023

Beauty products are available at a recently installed vending machine on the top floor of the Kichijoji Tokyu Department store in Tokyo in exchange for filling…

Golden Pantry pilots unattended Juxta Nomad store

November 20, 2023

Golden Pantry, a Watkinsville, Georgia-based convenience store chain, has installed a Juxta Nomad unattended store at its Wire Park headquarters on a test…

Grocery chain replacing self checkout with store associates

November 16, 2023

Booths, a U.K. grocery chain, has decided to replace its self-checkout kiosks with human cashiers in all but two of its 28 stores, bucking a trend in the…

Entertainment chain goes all cashless with self-serve kiosk

November 13, 2023

HotZone, a Brazil-based family entertainment chain, has transitioned all 12 of its stores to the Sacoa Cashless system, including the self-service KR kiosk…

Sportsmens store offers self-serve silencer kiosk

November 9, 2023

Customers at Flint River Outfitters, a sportsmens store in Bainbridge, Georgia, can apply for a silencer from a self-serve kiosk that simplifies the extensive…

South Carolina vehicle services kiosks heading to supermarkets

November 7, 2023

South Carolina motorists will be able to renew vehicle registrations and perform other functions at self-serve kiosks inside grocery stores, according to a…

C-store tech transformation: Do's, don'ts, tips, strategies

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

The convenience store sector is in a major transformation mode and challenged with meeting customer expectations, deploying smart tech while growing the bottom…

Experts talk latest, greatest self-service technology

by Daniel Brown — Editor, Networld Media Group

Experts in a panel talk at this year’s Interactive Customer Experience Summit in Charlotte, North Carolina talked the evolution of self-service technology and…

Eyewear retailer debuts interactive kiosk at India mall

October 24, 2023

Titan Eye+, an eyewear retailer in India, has introduced an interactive kiosk featuring a video of actor Ayushmann Khurrana promoting the company's products at…

Stop & Shop debuts coupon access kiosks

October 23, 2023

Stop & Shop Supermarket Co., based in Quincy, Massachusetts, has installed coupon kiosks called Savings Stations at select stores where shoppers can…

5 reasons for implementing automated BOPIS kiosks

by Lisette Soop — Marketing Specialist, Cleveron AS

By using automated parcel units, retailers can save money and offer customers a reliable safe and convenient delivery option.

What’s hot with self service innovation? Don’t miss December Summit

October 18, 2023

In the ever-changing world of self service, innovations such as artificial intelligence, machine learning and 5G telemetry are just some of the technologies…

Self-order at c-store gas pump makes for dynamic shopping experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Self-ordering at the gas pump offers c-stores an opportunity to enhance customer experience, grow product purchase and boost profitability. It also can meet…

Eyefactive Develops Object Recognition for IR Touch Screens up to 98''

Object recognition is now also possible on display sizes of 86 and 98 inches. The new technology developed by eyefactive works on touch screens with infrared…

Ham brand deploys vending machines, digital signage at airport

October 2, 2023

Enrique Tomás, a Barcelona, Spain-based retail ham chain, has installed its Enrique Tomás GO!urmet branded vending machines and its digital signage platform at…

Tractor attachments store intros interactive shopping kiosk

September 27, 2023

Customers can navigate Blue Diamond's inventory on the interactive kiosk. Blue Diamond Attachments, a Knoxville, Tennessee-based tractor attachments…

Feds propose kiosk access requirements for disabled

September 27, 2023

The U.S. Department of Health and Human Services has published a proposed rule to add new provisions that clarify requirements under section 504 of the…

Cinema launches with self-service kiosks

September 19, 2023

Miraj Cinemas has launched its latest multiplex in Mumbai, bringing India's third-largest cinema chain (which is also 100% vegetarian) to 60 cinemas…

How grocers can overcome operational hurdles of kiosks

by Bagrat Safaryan

Self-service kiosks are taking the grocery industry by storm, but that’s only when stores prepare their teams and budget.

AI won't replace employees, it will make CX better

by Bradley Cooper — Editor, Connect Media

A panel at the Interactive Customer Experience Summit in Charlotte from Sept. 11 to 13 tackled AI head on and how its real benefit is to improve the customer…