Kiosks / Self-Service News & Media
5 reasons for implementing automated BOPIS kiosks
by Lisette Soop — Marketing Specialist, Cleveron AS
By using automated parcel units, retailers can save money and offer customers a reliable safe and convenient delivery option.
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What’s hot with self service innovation? Don’t miss December Summit
October 18, 2023
In the ever-changing world of self service, innovations such as artificial intelligence, machine learning and 5G telemetry are just some of the technologies…
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Self-order at c-store gas pump makes for dynamic shopping experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Self-ordering at the gas pump offers c-stores an opportunity to enhance customer experience, grow product purchase and boost profitability. It also can meet…
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Eyefactive Develops Object Recognition for IR Touch Screens up to 98''
Object recognition is now also possible on display sizes of 86 and 98 inches. The new technology developed by eyefactive works on touch screens with infrared…
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Ham brand deploys vending machines, digital signage at airport
October 2, 2023
Enrique Tomás, a Barcelona, Spain-based retail ham chain, has installed its Enrique Tomás GO!urmet branded vending machines and its digital signage platform at…
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Tractor attachments store intros interactive shopping kiosk
September 27, 2023
Customers can navigate Blue Diamond's inventory on the interactive kiosk. Blue Diamond Attachments, a Knoxville, Tennessee-based tractor attachments…
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Feds propose kiosk access requirements for disabled
September 27, 2023
The U.S. Department of Health and Human Services has published a proposed rule to add new provisions that clarify requirements under section 504 of the…
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Cinema launches with self-service kiosks
September 19, 2023
Miraj Cinemas has launched its latest multiplex in Mumbai, bringing India's third-largest cinema chain (which is also 100% vegetarian) to 60 cinemas…
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How grocers can overcome operational hurdles of kiosks
Self-service kiosks are taking the grocery industry by storm, but that’s only when stores prepare their teams and budget.
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AI won't replace employees, it will make CX better
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
A panel at the Interactive Customer Experience Summit in Charlotte from Sept. 11 to 13 tackled AI head on and how its real benefit is to improve the customer…
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Lawmaker proposes $5K tax on retail self-checkout kiosks
September 4, 2023
An Evanston, Illinois councilman has proposed a $5,000 tax on retail checkout kiosks to benefit teen employment, according to an evanstonroundtable.com report.
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Artist employs vending machine to sell works
September 4, 2023
A Wisconsin artist has expanded his marketing effort with the aid of a vending machine that offers prints for $1, according to a volumeone.org report.
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UK apparel retailer intros return kiosks
August 24, 2023
New Look Holdings Ltd., a Jersey, U.K.-based apparel retailer with more than 400 stores, has installed return kiosks in partnership with ZigZag Global, a…
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Trader Joe’s not adopting self-checkout any time soon
August 21, 2023
Supermarket Trader Joe's has no plans, if ever, to deploy self-checkout kiosks to its stores.
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C-store chain deploys Telpo kiosks
August 7, 2023
Meiyijia Convenience Stores, which operates more than 32,000 stores in China, has begun to install the K106 self-serve kiosk provided by Telpo, a kiosk…
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Safeway installs slide-out security gates at self-checkout kiosks
July 28, 2023
Two Safeway supermarkets in San Francisco have installed automated slide-out security gates at the self-checkout kiosk section to prevent theft, according to…
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Tesco taps Givex for self-serve kiosks
July 24, 2023
Tesco Café, a subsidiary of Tesco PLC, has teamed with Givex to introduce self-service kiosks, kitchen automation, inventory control and menu management to…
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Gen Z consumers want technology-enabled, self-service options
July 21, 2023
The plugged-in Gen Z consumer demographic is the most likely to seek tech-enabled self-service solutions compared to other consumers and seem to prioritize the…
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Consumers like self service but have concerns
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Consumers prefer self service over in-person purchases, but have a few concerns about declining personalization.
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Grocer says no to kiosks
July 11, 2023
Sparkle Markets, which operates 18 stores in northeast Ohio, western Pennsylvania and West Virginia, has announced it will not use self-checkout kiosks…
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