How to: Enabling a self-service retail experience

by Eric Prugh — Co-founder and Chief Product Officer, PactSafe

Eric Prugh, chief product oand co-founder of PactSafe, believes retailers need to embrace self-service and in exploring self-service workflow possibilities…

Traditional vs. frictionless payments: Will customers trade security for convenience?

by Pat Shea — Editor, Networld Media

Since the start of the COVID-19 pandemic, many consumers, especially those who never shopped online before, turned to online payments out of necessity for…

American Airlines to introduce touchless check-in kiosks

July 22, 2020

American Airlines plans to introduce a touchless check-in experience, according to a press release. Customers will be able to proceed to the gate…

New virtual summit focuses on innovation, customer experience in self-service, kiosk, vending industries

Networld Media websites, Vending Times and Kiosk Marketplace, are launching a virtual summit that promises to bring attendees the very best in self-service…

AiFi on track to deploy 330 automated stores by 2021

July 7, 2020

AiFi, a provider of an automated, self-service store, is on track to deploy 330 new and retrofitted autonomous stores by the end of 2021, according to a press…

Oklahoma town installing COVID-19 protection kiosks

July 7, 2020

Sand Springs, Oklahoma will install personal safety kiosks at various public buildings to protect people from COVID-19, according to a Sandite Pride report.

NYC installs PPE vending machines in subways

July 6, 2020

New York City's Metropolitan Transportation Authority is deploying a dozen vending machines at 10 subway stations allowing customers to buy personal protective…

Michigan supermarket kiosks allow residents to pay taxes and utilities

June 29, 2020

Residents of Dearborn, Michigan will be able to make tax and utility payments at DivDat payment kiosks in supermarkets, according to a Press & Guide report.

Magnet Analytics stakes its claim with personal electronics kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Eduardo Alvarez was quick to realize how a retail kiosk serves a customer need. Developing a product and a business model to meet that need has been a gradual…

365 Retail Markets adds touchless checkout kiosk

June 26, 2020

365 Retail Markets has added its v5 kiosk as its latest touchless checkout solution, according to the company's website.

PAX Technology introduces Android-based kiosks

June 26, 2020

PAX Technology, Inc. has launched its newest line of Android-based SmartKiosks, the SK600 and SK800. The PAX SmartKiosks offer integration of both order and…

The PT2600 Wide Screen POS Terminal Makes Great Customer Service Simple

The PT2600 Wide Screen POS Terminal Makes Great Customer Service Simple

Impulsify designs unattended retail markets for apartment buildings

June 12, 2020

Impulsify Inc., a retail technology provider, has been contracted to design self-service Grab-and-Go markets for six apartment communities on the East Coast…

Automated retail veteran develops small footprint kiosk for impulse sales

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Kiosk veteran Eduardo Alvarez has developed a concept building and operating small footprint kiosks in high traffic locations that do not typically have a lot…

Panasonic, PopID partner to bring facial recognition to retailers

June 12, 2020

Panasonic Corporation of North America and PopID, a Cali Group company, have partnered to bring facial recognition ordering and payment processes to both the…

Hudson prepping PPE vending machines for US airports

June 11, 2020

Hudson, a travel products retailer with more than 1,000 stores in airports, commuter hubs, landmarks and tourist destinations across North America, plans to…

Semnox introduces Parafait to allow amusement centers to manage social distancing

May 29, 2020

Semnox has introduced its Parafait suite to help family entertainment centers and theme parks deploy social distancing restrictions to ensure customer and…

New car buyers prefer advisers to kiosks

April 24, 2020

New car buyers overwhelmingly prefer dealing with advisers over self-service kiosks when seeking service work, according to a March poll of more than 24,00…

Will COVID-19 change consumer buying habits long term?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The COVID-19 outbreak has already shifted consumer buying habits to self-service.

Colorado expands vehicle license renewal kiosks

April 15, 2020

Residents in El Paso County, Colorado are now able to renew their license plates at a self-service kiosk inside five King Soopers stores, according to a press…