Consumers like self-service more than associate interaction, reveals survey

If consumers have a choice they're more likely to tap self-service technology versus interacting with a retail sales associate, according to a SOTI survey. The survey revealed that 66 percent of shoppers preferred self-service and self-checkout is by far the...

American Airlines going cashless at Miami airport

Travelers flying out of Miami International Airport on American Airlines won't be taking cash for checking bags and overweight bag fees. The airline is going cashless, according to a New York Post report, and will only accept debit or credit...

Advanced Kiosks debuts multi-functional kiosk for retail

Advanced Kiosks has introduced its Merchant Max Kiosk for foodservice, retail, movie theaters and other high traffic sales settings, according to a press release. The kiosk allows customers to place and pay for orders, which can be customized to fit specific customer tastes.

Arizona hospital prescribes self-serve kiosk for prescriptions

A self-serve kiosk at Bayless Integrated Healthcare's Dobson Ranch in Mesa, Arizona, enables patients to receive prescriptions and over-the-counter medications immediately following an appointment, according to the East Valley Tribune. The APM Pharmacy kiosk verifies patients using their IDs and...

Electronic parking kiosks in Pennsylvania draw complaints

The new electronic parking kiosks in New Hope, Pennsylvania are drawing complaints from businesses who say customers are confused about how to use them, according to the New Hope Free Press. Many motorists are also unsure how to even find the kiosks. The borough replaced traditional parking meters on Dec.

Kiosk Information Systems partners with gift registration platform provider

Kiosk Information Systems has partnered with Jifiti Gifting Solutions, provider of a gift registration platform, on a self-service gift registry experience for retailers and brands, according to a press release. Registrants can create and manage their gift lists using the...

Kiosk lets shopper design, order puffy jackets

A new 6-foot tall self-serve kiosk allows consumers to design and purchase a puffy jacket, selecting from a choice of sizes, colors and materials, according to gearjunkie.com. The kiosks, designed by New Normal Consulting and Hexa Recreation Products, are being...

Infocrest Technology debuts self-serve kiosk for retail

Infocrest Technology has introduced self-service ordering kiosks for retail applications, according to a press release.   Infocrest's self-ordering kiosk The kiosks come as free-standing, dual-sided, wall mounted or tabletop.

Self-serve order pickup robot expands for U.S. retailers, supports smart locker technology

Bell and Howell announced the 100th U.S. installation of the PackRobot, a 16-foot-tall, automated package pickup system manufactured by Cleveron, a European developer of click-and-collect, self-service pickup technology, according to a press release. The PackRobot enables customers to pick up...

Coinstar teams with Provision to deliver 3D marketing tech to retail

Coinstar has signed an agreement with Provision Interactive Technologies Inc. to integrate Provision's proprietary 3D holographic display and point-of-sale coupon platforms into Coinstar's exchange kiosks, according to a press release.

Hong Kong International Airport to install movable check-in kiosks

Hong Kong International Airport and Amadeus, a technology provider, announced an agreement to deploy the world's first hot-swappable battery powered movable check-in kiosks, called iCUSS, with both a self-service and full-service mode, according to a press release. The cloud-based mobile...

Gift pickup kiosks debut in Arkansas

Gift pickup kiosks have been introduced to Central Arkansas just in time for the Christmas holiday season, according to arkansasmatters.com. The Anytime Valet kiosks are available at six locations in Sherwood, Little Rock and North Little Rock. Once an item...

Storis to introduce kiosk for home furnishings retailers

Storis, a retail software solutions provider, has announced a new kiosk solution that brings a key component of in-store technology to home furnishings retailers. The Storis kiosk's core functionality will be to catalog a retailer's inventory, access customer history and...

United Airlines secures EZ Access certification for self-serve kiosks

United Airlines has incorporated EZ Access technologies into its self-service kiosks to better ensure that the kiosks are accessible to all travelers. "We chose to implement EZ Access into our kiosks because it's not limited to a single disability," Jaymes...

Ikea vending machine offers kitchen tools

Ikea has installed a vending machine at a Stockholm subway station to sell small kitchen items such as a garlic press, an egg slicer and other tools, according to Ehandel.com, a retail site.

Agilysys adds 'grab n go' cafe features to self-service kiosk

Agilysys Inc., a provider of hospitality software solutions, announced enhancements to rGuest Buy, the company's self-service kiosk solution that extends point-of-sale reach, improves guest service and reduces staff demand. The enhancements for café workflows and a new 'grab n go'...

Robots, no-cash experience coming to Shake Shack NYC location

There won't be any humans taking orders and no cash exchanged at the impending Shake Shack location in the East Village of New York City. Hungry consumers will tap touchscreen kiosks via an app to place orders, according to a...

Mental health screening kiosk installed in North Carolina town

A mental health screening kiosk has been installed at the Human Services Center in Bayboro, North Carolina as part of the Access Point screening program from Trillium Health Resources, according to WNCT-TV. The Access Point Screening Program is designed to...

California DMV opens self-serve kiosks in San Francisco supermarkets

The California Department of Motor Vehicles has installed 14 self-service kiosks at San Francisco area grocery stores so drivers can renew vehicle registrations and receive the hard copy faster than if they renew online, according to sfgate.com. Drivers renewing registrations...

Grasshopper Kiosks debuts kiosks for dispensing cannabis

Grasshopper Kiosks is launching its latest series of ADA-ompliant automated sales kiosks designed for the legal cannabis industry. The kiosks provide automation for the storage and dispensing of regulated products, according to a press release. Grasshopper's automated sales kiosks were...

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