Loyalty Programs News
Gaps happening between loyalty membership, consumer shopping behavior
March 6, 2024
There are gaps between loyalty memberships and the desired behavioral shifts retailers hope to gain from loyalty programs, according to an Upside report.
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British department store taps Aptos to drive personalization, customer interaction
March 4, 2024
Liberty, a British department store, is renewing its partnership with Aptos, a unified commerce solution provider, to deploy the latest iterations of Aptos…
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Amazon, T.J. Maxx, Walmart lead in customer loyalty
February 29, 2024
Amazon, T.J. Maxx and Walmart are the top three retailers respectively when it comes to customer and brand loyalty.
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When it comes to loyalty consumers all about experience, service, perks
February 23, 2024
While a great product is the top reason consumers love a brand, customer service, loyalty programs and experience still have the top impact on whether a…
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Getting loyalty right
February 20, 2024
Industry veterans will offer invaluable insights on building successful loyalty programs, doing loyalty right (IHOP, Potbelly, The European Pizza Company) and…
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Majority of consumers joining loyalty programs
February 16, 2024
A hefty number, 85%, of consumers are joining loyalty program and gift cards are fast becoming the ticket to driving customer loyalty.
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Free returns a loyalty driver for retailers
February 2, 2024
Retailers offering free return programs are seeing solid customer loyalty as 72% of shoppers stay loyal to brands offering the perk.
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Omni Hotels & Resorts taps Jeff Doane as COO
February 1, 2024
Jeff Doane has been named chief commercial officer for Omni Hotels & Resorts.
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Majority of retailers looking to invest in new customer loyalty tech
January 31, 2024
A hefty number of retailers and businesses, 89%, are planning to invest in new customer loyalty tech and strategies to improve the customer experience this…
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Gift card spend bouncing back
January 23, 2024
Gift card spending is bouncing back with 69% of consumers buying the same amount of gift cards or more in 2023 compared to 2022.
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American Airlines redesigns reward program with updates
January 16, 2024
American Airlines has updated and redesigned it AAdvantage rewards program.
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Lowe’s launches MyLowe’s rewards loyalty program for DIYers
January 16, 2024
Lowe's has launched a loyalty program aimed at the do-it-yourself customer.
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Fontainebleau Las Vegas resort launches rewards program
December 19, 2023
Luxury resort and casino Fontainebleau Las Vegas has announced Fontainebleau Rewards, a tiered loyalty program in which members earn exclusive benefits.
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Mens retailer Harry Rosen debuts loyalty program
October 30, 2023
Retailer Harry Rosen, which sells menswear, has launched a new loyalty program called Club Harry.
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Dardanos’s Shoes launches rewards program
October 26, 2023
Family-owned footwear and accessories retailer Dardano's Shoes has launched a loyalty program called Dardano's Rewards.
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Southwest enhances Rapid Rewards program
October 24, 2023
Southwest Airlines Co. is enhancing its loyalty program, Rapid Rewards, making it easier to earn tier status, awarding A-List preferred members with up to two…
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Loyalty programs paying off for c-stores
October 5, 2023
A convenience store loyalty program can deliver a 12% higher check, and loyalty members, across any rewards program.
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50% of consumers frustrated with rewards, loyalty programs
October 3, 2023
Half of U.S. reward program members are feeling increased frustration at the lack of choice in how they receive their rewards and more than a third are feeling…
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Under Armour launches UA rewards loyalty program
August 29, 2023
Under Armour now has a loyalty program — the first-ever for the iconic athletic wear brand.
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Networld Media Group launches Rewards That Matter website for consumers
August 3, 2023
Networld Media Group, which owns a number of B2B websites in the restaurant, technology and retail spaces, has launched its first consumer website, Rewards…
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