Buc-ee’s launching first Ohio store

April 1, 2026

Buc-ee's, a popular traveler convenience store, will open its first-ever Ohio location this week.

Burlington opening in Conway, South Carolina

April 1, 2026

Burlington is getting ready to open a store, featuring a "reimagined store design," in Conway, South Carolina.

Sally Beauty debuts TikTok Shop

March 27, 2026

Beauty retailer Sally Beauty has launched Sally Beauty on TikTok Shop.

Smelly ad campaign draws negative consumer response

March 24, 2026

A quest to spritz the scent of chocolate as part of an ad campaign in King's Cross station in London didn't go over well with transit commuters.

Customers reject AI slop: Don’t let automated ads ruin your retail marketing strategy

by Mike Schrobo — CEO and Founder, Fraud Blocker

Automation will mature and case studies will improve but, until that point, we must ensure advertising is for humans by humans.

Cape Cod Cafe Pizza hits 400-plus Target stores

March 17, 2026

Cape Cod Café's frozen pizza line has expanded to approximately 400 Target stores nationwide, according to a press release.

SiriusXM VP talks music impact within the retail digital signage experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Stuart Larking, VP of commercial music at SiriusXM, shares insight on why music is becoming more integral for the digital signage experience.

Costco to be anchor store for Maryland mixed-use district

March 13, 2026

Costco aims to open a wholesale location at VIVA White Oak, a 280-acre mixed use district in Montgomery County, Maryland.

Fortunoff Backyard Store opening showroom on Long Island

March 11, 2026

Outdoor furniture retailer Fortunoff Backyard Store plans to open a new 9,600-square-foot location in Huntington Station, Long Island.

Reputation at checkout: How predictive AI helps retailers maintain trust in a crisis

by Ted Skinner — Vice President, Marketing, Fullintel

A crisis handled well can strengthen customer relationships by demonstrating responsiveness and accountability. Handled poorly, it becomes a digital record…

Why retailers must secure transactional emails to combat scam threats

by Oliver Paetz — Head of Product Management, Transactional Email, Retarus

As online shopping continues to grow in scope and popularity, cyber criminals are finding new ways to exploit trust. For retailers, this is more than a…

Michaels expands loyalty program, enhances rewards perks

March 5, 2026

Craft retailer Michaels is expanding its loyalty program with the debut of a new 9% rewards tier for its most loyal customers.

For loyal Amazon customers it’s no longer love but intentional reflex

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Retail loyalty is changing from consumer love to reflex as it’s no longer an emotional decision, it’s an automatic one.

Tariff timeline: White House actions, declarations, reversals

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Given the tariff impact to the retail industry RetailCustomerExperience is keeping a timeline of tariff pronouncements.

Love’s Travel Stops enhances rewards loyalty program

March 2, 2026

Love's Travel Stops has enhanced its rewards loyalty program and now allows all drivers to earn and redeem points on fuel and in-store purchases at its 60…

Trader Joe’s opening 6 stores across the US

February 27, 2026

Trader Joe's has announced it will open six stores across Arizona, Florida, Georgia, Louisiana, Kansas and Washington.

Rakuten Ichiba, Google team on YouTube shopping experience

February 27, 2026

Rakuten Ichiba, a Japan online marketplace, is partnering with Google in Japan to provide an accessible shopping experience where consumers can buy products…

Woof Gang Bakery & Grooming expands private label to boost retail experience

February 26, 2026

Woof Gang Bakery & Grooming has expanded its retail experience with toys, treats and even cosmetics.

National Retail Solutions Partners with El Especialito to Launch Contest with $1,000 Prize

National Retail Solutions (NRS) is proud to announce its collaboration with El Especialito, the nation’s largest Spanish-language weekly newspaper, to launch…

Why CX outcomes, not price cuts, will drive retail growth in 2026

by Banwari Agarwal — CEO Retail & CG and Digital Business, Sutherland Global

Staying competitive shouldn’t start with slashing prices. While discounts may deliver a short-term lift in revenue, they steadily erode margins and train…