Marketing News & Media
The new 4 Ps of customer engagement
by Scott Opiela — Chief Marketing Officer, Acoustic
To succeed in this new era of customer engagement, marketers must evolve from campaign-centric strategies to journey-centric execution.
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Warby Parker teams with QB Arch Manning for brand ambassador strategy
September 5, 2025
Texas Longhorns quarterback Arch Manning is now a brand ambassador for Warby Parker in a strategy to support the brand's mission to inspire.
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Toast survey reveals community-based retailers are thriving
September 2, 2025
Nearly all, 94%, of community-based retailers describe their business as in good or excellent shape, according to the "Voice of the Retail Industry," report…
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Tariff timeline: White House actions, declarations, reversals
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Given the tariff impact to the retail industry RetailCustomerExperience is keeping a timeline of tariff pronouncements.
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Gildan Activewear buying HanesBrands for $2.2B
August 27, 2025
Gildan Activewear is acquiring HanesBrands in a $2.2 billion deal.
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Buc-ee’s opening 4th Georgia location
August 25, 2025
Buc-ee's has started construction on what will be its fourth store in Monroe County, Georgia.
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Ulta Beauty departing Target next summer
August 22, 2025
Come late summer 2026 there will no longer be Ulta Beauty locations within Target stores as the two brands are not renewing a shop-in-shop partnership.
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Radar debuts guide for location-based engagement strategy
August 21, 2025
Radar has published a free step-by-step guide for launching a location-based engagement strategy that will deliver results.
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Consumers want transparency with loyalty programs
August 8, 2025
Consumer loyalty is at a crossroads, according to a research report from Kobie, and consumers want more transparency on a loyalty program's benefits.
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Why Aldi stores don’t play music
August 8, 2025
For consumers wondering why there is no music playing in the background while shopping in Aldi aisles the answer is simple.
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NRS completes first season of c-store educational series
August 7, 2025
National Retail Solutions, a provider of point-of-sale systems and merchant services for independent retailers, has released the 12th and final episode of…
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Bed Bath & Beyond opening Tennessee location this week
August 6, 2025
Bed Bath & Beyond is returning to a physical retail format with the launch of a store in Nashville, Tennessee this week.
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Loyalty programs gain in popularity but brands need to do more
August 6, 2025
Consumer loyalty programs are more popular than ever but not all brands are delivering on expected experiences.
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RaceWay taps Par Technology to power rewards program
July 30, 2025
RaceWay, a convenience retailer with over 240 stores in 11 states, has chosen Par Technology Corp. as its partner for the launch of its first customer loyalty…
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Why slow websites kill sales and what retailers can do about it
by Gerardo Dada — Field Chief Technology Officer (CTO), Catchpoint Systems, Inc.
The simple truth is slow websites kill sales. Upgrading the monitoring strategy goes beyond preventing outages or measuring page load times. It's about also…
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Customer loyalty at inflection point, claims study
July 24, 2025
Retail loyalty is hitting a crossroad and is at an inflection point as customer expectations are outpacing loyalty program evolution.
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Rack Room Shoes realigns leadership to drive digital innovation
July 22, 2025
Rack Room Shoes, a leading footwear retailer, has realigned its merchandising and digital strategies to navigate the evolving retail landscape and announced…
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Ikea rewards strategy goes well beyond just rewarding a purchase
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The home furnishing brand has revamped its Ikea Family rewards program to provide reward opportunities throughout the entire customer journey — from planning…
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Champs Sports debuts reimagined store concept
July 18, 2025
Champs Sports, a brand under Foot Locker Inc., debuted a reimagined retail concept focused on enhancing the customer journey via an immersive retail experience.
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Personalization with loyalty not grabbing traction despite profit potential
July 8, 2025
Many big companies are failing to adopt personalized loyalty and promotions despite the potential for profitability with just over half, 56%, stating their…
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