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Marketing News & Media

Woof Gang enjoys robust sales, footprint growth

January 20, 2026

Pet grooming brand Woof Gang Bakery & Grooming saw a 25% year over year sales boost in 2025 and doubled its footprint in three years.

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Buc-ee’s planning biggest c-store yet

January 19, 2026

Buc-ee's aims to construct its biggest c-store to date. The store will be built in Fort Pierce, Florida.

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WHSmith North America Media Network taps ISM for retail media network

January 16, 2026

WHSmith North America Media Network is partnering with In-Store Marketplace, a centralized platform for digital in-store media integration, on a retail media…

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5 reasons why gamified loyalty programs fail

by Konstantin Melnikov — Founder, NTI Loyalty

Retailers often underestimate the complexity of gamification, and how hard it is to capture and hold consumer attention. This leads to mistakes that cause…

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Home Depot launches creator portal

January 13, 2026

The Home Depot has launched the Home Depot Creator Portal aimed at connecting digital content creators to the home improvement retailers to monetize home…

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Walgreens taps Rokt in AI-powered retail media expansion

January 8, 2026

Walgreens Advertising Group, the retail media arm of Walgreens, has expanded its retail media ecosystem with Rokt, an e-commerce technology company using…

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Top read retail CX stories in 2025: Consumer behavior, AI ethics, brand tech deployments

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The top most read articles in 2025 ran the gamut from tracking tariff policies to understanding generational consumer behavior to brand technology deployments.

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What main street can teach Silicon Valley about building loyalty

by Andrew Helms — CEO – USA, SumUp

If Silicon Valley spent half as much time studying Main Street as Main Street spends studying its customers, we’d build technology that feels a lot more like a…

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Academy Sports + Outdoors opens 5 stores

December 26, 2025

Academy Sports + Outdoors , a sporting goods and outdoor recreation retailer, has open five locations in Russellville, Ark.; Seguin, Texas; Fort Wayne, Ind.…

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Most UK marketers using AI for holiday campaigns

December 22, 2025

Nearly eight in 10 U.K. marketers (78%) are using AI to plan, test and optimize this year's seasonal campaigns, a 42% jump since 2024.

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Why calls still matter in retail

by Victoria Berezhetska — Content Lead, Phonexa

Learn how you can build an omnichannel marketing funnel using retail customer experiences during phone calls. Synergize lead and phone call campaigns.

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Target opens Target SoHo concept store

December 11, 2025

Target has officially opeed its transformed Target SoHo, a concept store located in New York city.

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Swipe fees may cost consumers $20 billion this holiday season

December 11, 2025

Swipe fees, which banks charge retailers for processing credit card transactions, could cost consumers $20 billion or more in higher prices this holiday…

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Albertsons drives digital transformation with AI tech

December 10, 2025

Albertsons Companies has launched an AI-powered planning and shopping assistant which it claims can cut down shopping time to as little as four minutes.

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Ikea gets warm welcome in New Zealand

December 9, 2025

The opening of Ikea's first outlet in New Zealand got a warm welcome from shoppers who waited for hours in a queue ahead of the store's opening.

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Optimax Eyewear Group launches multi-brand e-commerce platform

December 5, 2025

Optimax Eyewear Group has launched OTTICA.com, a luxury e-commerce website designed to redefine the high-end eyewear shopping experience.

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The secret weapon for loyalty this holiday season and beyond

by Brian Cardona — President, AtData

Email is not a secondary channel but where identity, behavior and brand experience converge. Treat it like that and an email list becomes a community rather…

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Why a loyalty program is a 'must have' for retailers

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In this episode of the CX Innovators podcast, Len Covello, CTO at Engage People, shares expert insights on what a successful loyalty program should provide to…

Presented by Engage People

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Amazon welcomes Ford used cars to Amazon Autos portal

November 28, 2025

Amazon.com and Ford Motor Co. have partnered to sell certified used Ford vehicles on Amazon's site.

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Old Navy arrives on DoorDash

November 26, 2025

Old Navy and DoorDash are partnering to offer Old Navy on the third-party delivery platform.

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