Certona Product Recommendations drove 1 percent of all Cyber Monday purchases

January 31, 2011

Tallying the numbers from a positive 2010 holiday shopping season, multi-channel personalization firm Certona reported more good news in its post-2010 holiday…

Opinion: Most mobile retail strategies aren't innovative enough

Many proposed scenarios are just new twists on old ways of doing business, says one expert.

Adrift in a sea of change? Check your internal compass.

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

I don't know a business owner/leader who hasn't, at one time or another, felt adrift in the sea of change. It's inevitable. Why?Business, like everything else…

Foursquare and Facebook Places Face-Off for Loyalty

by Sharon Goldman — Senior Director, COLLOQUY

The check-in wars are clearly in full swing. Foursquare recently boasted it had 381,576,305 check-ins worldwide in 2010, and while I don't know the exact…

How Much is that Downy in the Window?

by Lisa Biank Fasig — Director, JZMcBride and Associates

Heard the one about the fabric softener and the sleepwalker? The punch line takes place in a department store.

NFC developer Proxama acquires proximity-marketing company Hypertag

January 25, 2011

U.K.-based Proxama, a developer of mobile contactless payments and near field communications (NFC) technologies, announced earlier this week it has acquired…

Triggering An Avalanche

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

 Will social media marketing...

Walmart's healthy new turn: What it means for IT, competitors

The retailer's recent announcement represents yet another dramatic reinvention of the Bentonville giant.

Harnessing the power of the mobile web

Mobile web is more than just the mobile website - it's an entirely different paradigm of use.

8 reasons why proximity marketing will matter for retailers in 2011

Proximity marketing exploits activities that consumers are already involved with, and enjoy.

Price: An Economic Indicator?

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

 Can pricing...

Increasing retail ROI through collaborative communication

Collaborating around the customer ensures that everyone's needs are met, especially that customer.

Taking a CSI approach to retail

Bob Gordman walks through a post-mortem on the recent retail season, spelling out who the victims were.

Eight characteristics of successful retail concepts

What do Apple, Zappo's, REI, IKEA, Walmart and other successful retail brands have in common?

NRF: Convergent technologies on the retail horizon

Shoppers want a seamless cross-channel experience; retailers who miss on convergence could fall behind.

Educating the Buyer

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

If you want leverage in a sales call...

NRF: Panel considers what retailing will look like in 2020

by James Bickers — Editor, Networld Alliance

Changing demographics, emerging markets among the seismic changes retail is facing in the coming decade.

NRF: How retailers are adjusting to a graying consumer

by James Bickers — Editor, Networld Alliance

January 9, 2011

NEW YORK - Speaking at the Monday morning NRF session “Consumer 2020: What Lies Ahead for the Retail Industry?” several retail executives discussed how they're…

Fred's Inc. chooses KSS Retail for price modeling and optimization

January 4, 2011

Discount retailer Fred's Inc. of Memphis, Tenn., has selected KSS Retail as its provider of price modeling, forecasting and price optimization. Fred's, with…

Sears launching "Blue Blogger Crew"

January 3, 2011

At the 2011 International Consumer Electronics Show in Las Vegas, Sears will unveil its "Blue Blogger Crew," a team of five independent and well-regarded…