Consumers embracing premium loyalty programs

June 13, 2022

Consumers are more likely than ever to join a premium loyalty program and willing to pay if the program guarantees discounts and offers relevant benefits.

Home Depot, Adobe partner on personalization via customer data platform

June 10, 2022

The Home Depot is deploying the Adobe customer data platform to get a deeper view of customer journeys and to enhance the omnichannel experience.

Starboard Cruise offers artisan shopping experience

June 9, 2022

Cruise line Azamara has installed a curated artisan shopping experience on its ship Azamara Onward with global retailer Starboard Cruise Services, an LVMH Moet…

Amazon shuttering Kindle store in China

June 8, 2022

Amazon is closing its Kindle store in China and, as of July 2023, Kindle users in the country will not be able to buy books at the retailer's online book store.

Lidl opening Long Island store this month

June 8, 2022

Supermarket Lidl plans to open a Long Island, New York location this month.

5 strategies to optimize digital journeys for BOPIS customers

by Yaron Morgenstern — CEO, Glassbox

Five tips that can guide digital strategy, using BOPIS to boost customer experience, and build long-term customer loyalty.

Talkdesk Introduces New Industry-Specific Solution: Talkdesk Retail Experience Cloud

Talkdesk, a global cloud contact center leader for customer-obsessed companies, introduced Talkdesk Retail Experience Cloud™, the AI-powered customer service…

Lowe’s, Habitat for Humanity enhance partnership

June 3, 2022

Lowe's and Habitat for Humanity International are renewing their 19-year partnership focus to support home repair and rehab projects undertaken by local…

Amazon hiring for 1st Amazon Fresh store in NY

June 1, 2022

Long Island, New York will be the home of the first Amazon Fresh supermarket in New York State.

Armani debuts 1st virtual store

June 1, 2022

Armani is operating its first virtual store in the U.K. aimed at encouraging consumers to immerse themselves into the brand's beauty portfolio.

Workwear brand Carhartt opens 37th retail store

June 1, 2022

Carhartt, a workwear clothing retailer, has opened its first branded retail store in Tennessee at 5019 Broadway Place.

How to gamify NFTs for more profits, customer engagement in retail

Why retailers interested in embracing NFTs need to also look at adding gamification to foster customer engagement.

Amazon fashion store opens in LA

May 26, 2022

Amazon's first-ever physical retail fashion store is open for business in Los Angeles.

Walmart's version of Amazon Prime Day kicks off June 2

May 24, 2022

Walmart will hold a big three-day sale starting 3 p.m. EST on June 2 and ending on June 5 at 7 p.m.

SFLMavens teams with MetaSkins Studios on vintage digital jewelry metaverse store

May 23, 2022

SFLMaven, a provider of high-end luxury goods, is teaming with Metakins Studios SAS to design and create a metaverse presence at the brand's real estate plot…

Target spending $2B with Black-owned businesses

May 20, 2022

As part of its Racial Equity Action and Change strategy, Target plans to spend more than $2 billion with Black-owned businesses within the next three years and…

Ikea adjusting to changing consumer habits

May 19, 2022

Ikea plans to spend $3.16 billion on city-center stores and using existing big box locations as distribution hubs to support e-commerce orders.

Indiana Pacers tap automation to engage with fans, drive revenue

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Collaboration and communication are key aspects to enticing fans and driving ticket sales for the Indiana Pacers basketball franchise. The strategy is the…

Watchfire Signs helps jeweler shine on

May 16, 2022

Windsor Jewelers, a jewelry store in Winston-Salem, North Carolina, installed a sign to replace a digital message center to reach motorists in a…

SNA Displays installs direct-view LED display for Atlanta business

May 12, 2022

SNA Displays, an LED display producer, manufactured and installed a direct-view LED screen inside the headquarters lobby of Veristor Systems Inc., an IT…