Marketing News & Media
Victoria's Secret spinning off by late summer
May 14, 2021
L Brands, the parent company of high-end lingerie retailer, Victoria's Secret, plans to spin the brand, as well as its Bath & Body Works, into publicly…
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Taking on Direct-to-Consumer Brands: How Traditional Retailers Can Stay in the Game
Across industries, the direct-to-consumer model is turning how buyers think about shopping on its head—and traditional retailers have no choice but to change…
Presented by RetailCustomerExperience.com
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Simon mall owner gets healthy financial boost as pandemic ebbs
May 13, 2021
The vaccination against COVID-19 is driving shoppers back to the malls and that's proving to be good news for mall operator, Simon Property Group Inc.
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Lowe's debuts curated innovative home product guide
May 11, 2021
Lowe's is launching the Lowe's List for Innovation in a quest to help its customers find innovative home products more easily.
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Convenience chain expands loyalty program nationwide
May 11, 2021
GPM Investments, LLC, the seventh largest convenience chain in the U.S., has expanded its fas rewards loyalty program across the U.S.
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Rubino shoes taps Emarsys to drive omnichannel engagement
May 11, 2021
Footwear specialist Rubino Shoes is partnering with omnichannel customer engagement provider Emarsys to scale its local community focus in the digital…
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Dickies piloting AI-driven consumer experience for Chinese shoppers
May 10, 2021
Dickies, which sells durable workwear, is piloting a personalized fitting experiencing on Alibaba Group's Tmall platform in China.
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3 customer acquisition strategies for post-pandemic retail
by Sai Koppala
Sai Koppala, CMO at SheerID, shares strategies to help retailers accelerate direct-to-consumer efforts and create a stronger connection with customers.
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Consumers jumping online for Mom's gifts this year
May 7, 2021
Despite the fact COVID-19 vaccinations are increasing, two-thirds of U.S. consumers (64%) are going online to buy Mother's Day gifts.
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DC market deploys GoTab order, payment platform
May 7, 2021
A Washington, D.C. marketplace has deployed a contactless ordering and payment approach that lets diners order ahead or scan QR codes at tables to choose meal…
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Amazon moves Prime Day to Q2
May 6, 2021
The annual Amazon Prime Day may take place in June this year though the e-commerce giant has not confirmed or announced a specific date.
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Swedish pharmacy chain renews partnership with Revionics
May 4, 2021
Apotek Hjartat, Sweden's largest pharmacy chain, is continuing its five-year collaboration with Revionics, an Aptos company.
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7-Eleven advances QSR strategy, plans to open 150 this year
April 30, 2021
Convenience retailer 7-Eleven is getting closer to becoming a quick-service restaurant brand as it has now doubled the number of its restaurant concepts.
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E-gift cards lead card market, big growth ahead
April 29, 2021
When it comes to the gift card market, e-gift cards are the fastest growing segment and retailers need to boost digital capabilities to realize the full value…
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Walgreen's taps partner Catalina to drive deeper, more personal shopping experience
April 28, 2021
Walgreens is teaming up with longtime technology partner Catalina in its quest to create a deeper personalized customer experience and providing a deeper value…
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Amazon will beat Walmart by 2025, claims research
April 28, 2021
Walmart might not like this news: Amazon is predicted to overtake the retailer, claiming title as largest U.S. retailer, within just four years.
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Amazon launches retail beauty salon
April 23, 2021
Amazon is now a beauty salon operator having launched the Amazon Salon in London.
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Lululemon piloting trade-in, online resale program
April 22, 2021
Lululemon is teaming up with Trove on a pilot clothing trade-in resale program that it hopes to put online by June.
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Japanese fishery sells fish, vegetables via vending machines
April 22, 2021
The operator of a fish farm in Chiba Prefecture, Japan, has been selling locally produced vegetables and shellfish in a vending machine after losing about half…
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The Connected Customer: Digital Interaction & Service Innovation
Leaders in digital customer experience have moved way beyond easy returns and discount codes. Instead, they’re offering custom consultations for clothing and…
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