Consumers willing to share data for the right value proposition

April 14, 2022

Consumers are willing to share data to get more from retailers, in-store and online, if it means more loyalty program benefits, special discounts and offers…

Glossier debuts storefront in Miami Design District

April 14, 2022

Glossier has opened a permanent storefront in the heart of the Miami Design District after it launched a successful pop-up experience in 2019.

Food Lion program donates 1.2M meals

April 12, 2022

The Food Lion Feeds program, run by supermarket chain Food Lion, has donated more than 1.2 million meals through 31 partnerships with colleges and universities…

JCPenney chief: We're focused on customers who we know

April 12, 2022

Marc Rosen, JCPenney CEO, is all about focusing on the budget-conscious consumer and families looking for affordable home accessories, beauty items and clothes…

Disney bringing back character greeting experience

April 12, 2022

This month Disney Parks will bring back a fan favorite experience that was shelved during the pandemic years — the opportunity to interact with characters.

Tanger Outlets launches TangerStyle 2022

April 11, 2022

Tanger Factory Outlet Centers Inc. has launched TangerStyle, a program offering shoppers savings and TangerClub members exclusive access to deeper discounts…

Supermarket owner claims price will rise for next 3 months

April 8, 2022

Food prices will continue to rise for the next three months, according to John Catsimatidis, owner and CEO of supermarket chain Gristedes.

PayRange app allows store gift cards, cryptocurrency, BNPL payments

April 7, 2022

PayRange Inc., a manufacturer of a mobile payment app for automated retail, has added capabilities to accept store gift cards and cryptocurrencies, according…

Abercrombie & Fitch focus of Netflix documentary

April 6, 2022

Retail brand Abercrombie & Fitch is the focus of a Netflix documentary that spotlights the retailer's history from the late 1990s and a controversy…

BJ’s rolls out membership delivery service upgrade

April 5, 2022

BJ's Wholesale Club members now have a delivery service option, called Same-Day Select, which is an add-on to the wholesaler's same-day delivery service.

Franchisees sign on to add 20 Pet Supplies Plus stores to portfolio

April 5, 2022

Three partners, who already own and operate 49 Pet Supplies Plus stores, aim to open 20 over the next five years, with the majority developed in Tennessee and…

How D2C retailers are disrupting traditional retail with social media

by Jay Sackos

Social media isn't going anywhere and likely to get even more popular in the years ahead as more consumers get online and stay online. That's why D2C brands…

Cosmetologist debuts lash vending machines in North Dakota malls

March 17, 2022

Lashes are available for purchase at vending machines at the Gateway Mall in Bismarck, North Dakota and the Dakota Square Mall in Minot, North Dakota…

Walmart debuts clothing model feature for app, online customer

March 15, 2022

Walmart is rolling out a "Choose My Model" feature to app and online users that lets customers attain a sense of how a clothing purchase will look on them.

Yale professor tracks retail ‘naughty,’ ‘nice’ relating to Russia business operations

March 14, 2022

For the past several weeks retailers in the U.S. have announced store closings and temporary shuttering of operations in Russia in response to Russia's war on…

Lululemon debuts its first-ever footwear product

March 11, 2022

The latest product at Lululemon isn't a new version of leggings or yoga pant. The athleisure brand now sells a women's running shoe called Blissfeel, according…

Kohl’s embracing Sephora with mini-shop strategy

March 9, 2022

A majority, 75%, of Kohl's stores will soon house mini Sephora shops and the retailer aims to launch 100 additional Kohl's locations by 2026.

Airlines debuts bag drop shortcut

March 8, 2022

United Airlines Inc. has introduced a bag drop shortcut to allow customers to skip the line, check their bag in a minute or less and get to their flight…

Vivino and Tuft & Needle share 3 winning strategies to level up customer service in retail

Great service can increase customer loyalty, net promoter score (NPS), customer satisfaction (CSAT), and profitability. But what steps can brands take to…

Target testing drive-up for returns, Starbucks orders

February 23, 2022

Target is testing a curbside service that would let guests get a Starbucks order as well as make a return to the store via a contactless app feature.