by Lisa Biank Fasig — Director, JZMcBride and Associates
On a recent trip to a popular local pottery shop – the kind of place where everything is made on the premises by hand – I was faced with an unexpected dilemma…
read nowby Jeff Weidauer — Vice President, Marketing & Strategy, Vestcom International, Inc.
By now most folks have heard about "showrooming," the relatively new activity where consumers visit a brick and mortar store, look at a product they are…
read nowby James Bickers — Editor, Networld Alliance
This weekend, MSNBC's "Your Business" ran a segment on the venerable retail window display, and how the basics of good window design are the same for everyone…
read nowby Jeff Weidauer — Vice President, Marketing & Strategy, Vestcom International, Inc.
American retailers have been accused of being obsessively consumed with acquiring new customers, but negligent when it comes to retaining existing customers.
read nowby Bob Phibbs — CEO, The Retail Doctor
I was intrigued by an article in the Los Angeles Times entitled "Too Many Choices Can Tax the Brain Research Shows." It said in part, "Americans have come to…
read nowby Kimberly Nasief — President, Measure Consumer Perspectives
Customer experience management is going to undergo some serious changes in the coming months, thanks to mobile technology and social media. And I can make a…
read nowby Mark Murray — Director, The Store Channel
The most noticeable change for mass-market retail in the year ahead will be the introduction of new architectural materials and flooring. As "stores" evolve…
read nowby Laurel Tielis — Author and Professional Speaker, Laurel Tielis & Associates
Like it or not, if you want to bring more customers in, it makes sense (and dollars as well) to make your establishment sensational. That's because statistics…
read nowby Bob Phibbs — CEO, The Retail Doctor
When I was just out of college I had a couple roommates. We shared buying the groceries, each taking a turn at buying based on need. One day I poured a glass…
read nowby Bob Phibbs — CEO, The Retail Doctor
Retailers are trying to keep up with the price-cutting frenzy of competitors, extreme couponers and daily deal sites.
read nowby Laurel Tielis — Author and Professional Speaker, Laurel Tielis & Associates
It's not a fashion statement, but an economic one. According to a survey commissioned by the London-based global news agency Reuters, American shoppers will…
read nowby Annamaria Turano — Executive Director, MCAworks
Founded in 1982, The Fresh Market, Inc. is a specialty grocery retailer focused on providing high-quality products in a unique and inviting atmosphere with a…
read nowby Jim Joseph — President, Lippe Taylor
I find this recent import from Japan to be an interesting retail branding story.
read nowby Lynn Switanowski — President, Creative Business Consulting Group
As retailers, we're always striving to do better. We have previously suggested that benchmarking can help give retailers the unique perspective they need to…
read nowby Lisa Biank Fasig — Director, JZMcBride and Associates
Procter & Gamble has figured out one sweet way to bottle up its leading line of shampoos – and it might just help keep prices down.
read nowby Jason Goldberg — VP Marketing, MTI
Most e-commerce executives are focused on online sales, even though their actual contribution to the organization is far broader. In order to maximize the…
read nowby Dale Furtwengler — President, Furtwengler & Associates, P.C.
There are some things you just can't teach buyers. Nor should you try.As sellers, we can educate buyers on:
read nowby Doug Fleener — President and Managing Partner, Dynamic Experiences Group, LLC
I was talking with a retailer Monday who discussed with me all of the changes and decisions she needs to make concerning her stores, including investing in new…
read nowby Lisa Biank Fasig — Director, JZMcBride and Associates
Heard the one about the fabric softener and the sleepwalker? The punch line takes place in a department store.
read nowby Lisa Biank Fasig — Director, JZMcBride and Associates
Macy’s has installed an interesting feature at its flagship store in Manhattan – a 72-inch digital “mirror” that enables customers to virtually try on all…
read now