Mobile banking continues to evolve

by Will Hernandez — Editor, NetWorld Media Group

As consumers demand more access to their favorite brands at all times, financial institutions are trying to oblige.

New York company debuts pure mobile-only grocery checkout

by Will Hernandez — Editor, NetWorld Media Group

While AmazonFresh, FreshDirect and Peapod have offered consumers varying degrees of online and mobile grocery ordering for several years, the in-store…

Discount Tire wheels out mobile payment with one goal in mind

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The 56-year-old largest tire and wheel retailer realizes that buying tires isn’t usually a fun time for consumers so it wants to make the purchase point as…

Mobile is affecting commerce decisions for retailers

by Will Hernandez — Editor, NetWorld Media Group

At the NRF Big Show, a panel discussion about what's next in payments focused on the role technology has played in consumers' expectations as they interact…

Panera leader: Payment, mobile innovations boosting customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Panera Bread is still going full throttle in expanding payment strategies to reduce consumer friction points and enhancing the customer experience.

Talking with HP retail product chief Cory McElroy

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Mobile security is a challenge for any retailer hoping to lure in the mobile device shopper. HP's Cory McElroy says the key is to not become complacent with a…

Payments: The last mile of online customer intimacy

When it comes to online commerce, the point at which money changes hands has often been the moment a sale falls apart. What was a carefully crafted brand…

Netflix chief mulling bitcoin for payments

January 14, 2016

Netflix launched its streaming service to more than 130 new countries; however payments remain a challenge. Netflix CFO David Wells says bitcoin could be a…

Samsung Pay coming to three more countries

January 8, 2016

Consumers in Australia, Brazil and Singapore will get an opportunity to use the mobile wallet some time this year.

FreedomPay serves up new pay-at-the-table device

January 8, 2016

The company's new offering is PCI-validated with point-to-point encryption and supports EMV and contactless payments.

MasterCard moves forward with wearables

January 8, 2016

The card network has partnered with Coin to bring MasterCard payments to a wide array of fitness bands, smart watches and other wearable devices.

Apple might have bigger plans for iOS payments

January 4, 2016

The company has filed a patent on a system that would give iPhone users the ability to transfer funds to others through texts, phone call and email.

Mitigating cybersecurity threats to ensure customer experience is a safe one

Although the nationwide rollout of EMV technology is beginning to eliminate some security concerns, experts expect to see an increase in online fraud as…

Study: Gift card popularity remains high, consumers eager for mobile storage

December 23, 2015

Gift cards are a popular retail consumer focus this holiday season but they’re also a last-minute gift purchase before the big day.

Apple Pay coming to China in 2016

December 18, 2015

Rumor becomes reality as Apple's mobile payment system is set to debut with the support of 15 Chinese banks.

Year in Review: Top mobile news, strategy insight of 2015

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

There were two big 'm' words for the small and big retailer in 2015: millennial and mobile. Both factored big in strategy, merchandising, reassessing payment…

Speed, convenience are tops for retail consumers reveals new research

December 17, 2015

Retail consumers aren't very patient with slow loading online stores and are using their smartphones more than tablets this year when it comes to online…

Report: Big sales days reflect big smartphone, mobile consumer use

December 17, 2015

The top retail sales days of the holiday season reflect increasing consumer adoption and reliance on smartphone and mobile device use, according to a new…

Chicago retailers hopping on Amazon Prime Now service

December 10, 2015

More local stores in Chicago are signing up for Amazon’s Prime Now one-hour delivery program.

Mobile device shoppers made Cyber Week a lucrative retail week

December 8, 2015

Mobile devices accounted for more than 50 percent of shopping traffic on Black Friday and 40 percent of Cyber Monday traffic.