Mobile Retail News & Media

Millennials willing to pay more for a top mobile experience

March 8, 2018

Millennial consumers are willing to spend more if the return is a five-star mobile experience, according to a Worldpay research report.

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Talking With: InfoVista's Ricardo Belmar on retail customer experience trends, tech in play

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Ricardo Belmar, senior director, worldwide enterprise product marketing at InfoVista, has been entrenched in the world of networks, technology and retail…

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Hopdoddy Burger Bar taps T3 to revamp web, mobile experience

February 27, 2018

Hopdoddy Burger Bar is revamping its web and mobile experience with the help of innovation agency T3.

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Study: Consumers are spending, tapping social media, blogs for product research

February 26, 2018

A TD Bank study reveals 73 percent of consumers made a major purchase in the last year, and the biggest spenders are using social media and blogs to conduct…

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NYC Asian American grocery chain now taking Alipay

February 26, 2018

New York City-based iFresh, an Asian American grocery supermarket chain and online grocer, announced that its customers will soon be able to pay for items…

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Neiman Marcus, Visa talk strategy for mobile commerce, mobile payments

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Karen Katz, president and CEO of Neiman Marcus Group, and Visa CEO Alfred Kelly shared insight, expectations and strategy during a panel talk at the NRF Big…

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Wayfair, Panera push the mobile commerce experience forward

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Wayfair is hot for mobile as it's allowing the retail home furnishing seller to drive an enhanced customer experience that is proving rewarding for the bottom…

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CES serves up a gold mine of self-serve retail innovation

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Many of the exhibits in the High Tech Retailing Marketplace and elsewhere on the CES show floor featured self-service technology designed to enable retailers…

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Amazon launching Whole Foods Market delivery service

February 8, 2018

Amazon Prime members living near a Whole Foods Market will be able to tap free 2-hour delivery as long as they're buying $35 in goods from the supermarket…

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Why the mobile e-commerce experience needs to improve

Scott Voigt, co-founder and CEO of FullStory, examines the state of mobile e-commerce and the challenges still in play when it comes to delivering a robust…

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Amazon Go disrupts, re-invents, elevates the customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Amazon's supermarket, which boasts a cashier-less checkout, is open to the masses after a year in beta with Seattle-based company employees. Industry pundits…

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Walmart chief: Retail is about change, customer experience a team sport

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Walmart CEO/President Doug McMillon says the top brick-and-mortar retailer can't afford to get comfortable as it has a lot of work to do and remains committed…

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Barriers to enterprise mPOS: What's holding retailers back?

Ben Wagner, director of product, solutions at Ingenico Group/North America, explains why there is tremendous potential when it comes to the mobile point of…

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In-store mobile efforts proving successful in retail

January 12, 2018

A new study reveals retailers deploying in-store mobile in a successful fashion are projected to enjoy upwards of 146 percent sale growth in 2018.

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Sprouts extends home delivery with Instacart partnership

January 9, 2018

Healthy grocer Sprouts Farmers Market will soon be providing home delivery in all of its major markets via a partnership with Instacart.

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JD.com debuts first store in new high-tech supermarket chain

January 8, 2018

Chinese ecommerce player JD.com is opening the first of what will be a chain of high-tech supermarkets in Beijing.

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Why Amazon may lose its influencer title in 2018

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

While the ecommerce retailer won top shopping destination this past holiday season, and dozens of headlines related its innovations, Amazon is not immune to…

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Industry experts offer up 2018 predictions on retail customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

With the close of 2017, a year which brought big news in retail customer experience strategy, technology and trends, Retail Customer Experience shares a hefty…

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2017 retail influencer: Amazon

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Customer experience is the dominant strategy in retail, and Amazon dominated in 2017 by innovating on everything from supply chain to faster delivery to…

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Walmart testing new personal shopping experience

December 28, 2017

Walmart is reportedly tapping text to provide a new personalized shopping experience for the wealthy busy mom.

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