Isis opens its mobile wallet to the rest of the US

November 14, 2013

It's official: Isis is going nationwide. After fits and starts, including pilot programs in Austin, Texas, and Salt Lake City, the carrier-led consortium is…

InComm launches mobile-optimized shopping cart for gift card purchase, delivery

November 13, 2013

InComm, a prepaid product and transaction services company, has unveiled its mobile-optimized shopping cart for retailers. According to the company, the…

Report: Only 16% of mobile retail sites load quickly enough

November 13, 2013

Consultancy The Search Agents has released the results of its study of the mobile sites of the top 100 U.S. multichannel retailers, scoring each of them on…

Mindshare VoC tool aims to tackle reviews fraud

November 12, 2013

Mindshare Technologies, a provider of voice of the customer solutions, has announced the launch of Mindshare OpenTell, a patent-pending product that is fully…

Christopher & Banks installs retail analytics platform

November 12, 2013

QuantiSense, a provider of retail exception management software, has announced that specialty women's apparel retailer Christopher & Banks Corp. has…

More than half of mobile sales originating from email made on a tablet

November 12, 2013

A new report from email marketing services provider Yesmail Interactive, an Infogroup company, finds that 56 percent of mobile online sales originating from a…

Smartphones are transforming retail, not with technology, but with messy humanity

A profound transformation in retail is now underway. But it's not what you think.

CETW: Mobile marketing expert talks anti-showrooming strategies

by James Bickers

Survey data reveals an across-the-board increase in all showrooming behaviors.

Blockbuster to let the end credits roll, closes all U.S. retail and by-mail operations

November 6, 2013

DISH Network Corporation today announced that its subsidiary, Blockbuster L.L.C., will end its retail and by-mail DVD distribution operations by early January…

Hammacher Schlemmer standardizes its email marketing software

November 5, 2013

StrongView, a provider of email marketing and cross-channel marketing solutions for enterprises, today announced that Hammacher Schlemmer, one of America's…

Symphony EYC acquires Slingshot one-click marketing

November 4, 2013

Retail technology firm Symphony EYC today announced the acquisition of Slingshot, a marketing communications "one click" shopping platform, for an undisclosed…

Online retailer could benefit from some 'inside-the-box' thinking

One shopper presents a virtual case study on how not to deliver good customer service.

Study suggests consumer behavior this year may presage fundamental shift in holiday shopping patterns

November 1, 2013

SGK, a global brand development, activation and deployment company, announced that the results of its early holiday shopping study identify consumer behaviors…

Demandware unveils software solution for large-scale retailers

October 31, 2013

Demandware, Inc., a provider of enterprise cloud commerce solutions, today announced a solution tailored to the needs and scale of large retailers. According…

Sears might spin off Land's End, auto center businesses

October 31, 2013

After losing money in back-to-back quarters, Sears is suggesting that it might spin off its Land's End and auto center divisions to raise some much-needed…

Staples to add third-party merchants

October 31, 2013

Yet another retail giant is super-sizing its offerings: Office supply chain Staples is dramatically increasing the number of products it sells, chiefly through…

ForeSee introduces new multichannel customer experience capabilities

October 31, 2013

ForeSee today introduced the ForeSee cx360 SM platform, a multichannel customer experience analytics platform providing cutting-edge capabilities that help…

Webinar to discuss benefits of in-store caching tech

October 30, 2013

On Tuesday, Nov. 12 at 2:00 PM EST, Retail Customer Experience will present a live webinar, "Caching In on the Customer Experience."

GS1 publishes new guidelines for extended product attributes

October 30, 2013

New implementation guidelines for leveraging GS1 Standards in apparel and general merchandise e-commerce have been released by GS1 US. The Voluntary Guidelines…

eBay now offering in-store pickup with Toys 'R' Us, Best Buy

October 30, 2013

The blog EcommerceBytes reports that auction site eBay has added click-to-buy functionality that is tied in with local store inventory for two retailers, Toys…