Shopify launches POS for online, in-store integration (Video)

August 29, 2013

The e-commerce platform Shopify today released a POS system designed to simplify the transition between selling in-store and online.

Commentary: The showrooming myth

The "false paradigm of showrooming" will only distract retailers from the real task at hand.

Sears seeks retail innovation from Silicon Valley

August 27, 2013

Sears is showing the retail world that it's serious in its efforts for a technology turnaround. The retailer announced today the winners of its Startup …

ConnectQuest expands location-based rewards app

August 23, 2013

ConnectQuest, a location-based shopping application, has added a new loyalty program feature to the ConnectQuest application software, the company announced.

Toys 'R' Us expands price-match policy

August 22, 2013

Toys "R" Us announced today that it will now match online prices from its major competitors, including Walmart, Best Buy, Kmart, Sears and Amazon. The…

Sur La Table soups up omnichannel with help from eCommera

August 22, 2013

London-based eCommera announced an agreement with retail chain Sur La Table to provide actionable insights and recommended business changes to improve its…

J.Crew launches September catalog on Pinterest

August 20, 2013

The love affair between retailers and Pinterest is heating up, as more brands are using the social media platform to not only engage with consumers but also as…

RCEES: Retail's refocus on customer service

by Alicia Kelso — Editor, QSRWeb.com

Creating a customer-centric environment is key to a successful business.

Latest eBay app brings online benefits to brick-and-mortars

August 9, 2013

In a move that strengthens the relationship between online and brick-and-mortar commerce, eBay has launched the Retail Associate Platform — an application that…

ZoomSystems seeks global expansion with Vigix acquisition

August 9, 2013

Automated retail company ZoomSystems recently announced the acquisition of Vigix Inc. and its patented no-moving-parts technology, which ZoomSystems said will…

Merchant Warehouse introduces omni-channel commerce for retailers

August 7, 2013

Merchant Warehouse today announced the omni-channel extension of its Genius Customer Engagement Platform. With this capability, retailers can now offer payment…

IKEA's 2014 catalog lets shoppers virtually furnish a room (Video)

August 6, 2013

IKEA has stepped up its augmented reality game with the latest round of AR features embedded in its 2014 catalog — cementing the retailer's place at the…

Navigating the challenges of retail self-service

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

Frank Mayer and Associates discusses what solutions stay afloat in the sea of self-service.

Zebra Technologies launches new brand for retail-specific solutions

July 31, 2013

Zebra Technologies Corp. has announced the launch of Zebra Commerce, a new brand that encompasses a suite of hardware devices, software applications and…

7 ways to keep, and serve, Millennial customers

Customer service must evolve from being Baby Boomer-specific to Millennial-centric.

Deloitte's back-to-school survey finds frugality will rule

July 29, 2013

Although consumer confidence in the economy has increased, the back-to-school shopping season will see shoppers hold tight to their purse strings, according to…

Asda forecasts omnichannel for 2013 holiday season

July 29, 2013

The European grocery chain Asda expects that 75 percent of its customers will shop across bricks and clicks this Christmas, according to an article on Retail…

Amazon winning the price-comparison battle, study finds

July 26, 2013

A new study from Parago suggests that more than half of smartphone owners regularly use their device while in-store to commit showrooming, with Amazon as the…

SmartHub benchmarking study focuses on status of omnichannel

July 26, 2013

The commerce solution provider Innotrac Corp. released its latest SmartHub eCommerce benchmarking analysis, evaluating omnichannel retailing and the data…

Consumers don't think in terms of channels. Retailers do.

by Chris Petersen — Owner, IMS

As I prepare to meet with a number of groups and retailers around the world, their No. 1 question is about predicting what must change in retail in order to be…