Multichannel and showrooming helped retailers that did it right

November 27, 2012

Booz & Co. chief retail analyst Thom Blischok said Monday on CNBC that retail companies did well if they successfully integrated their online and…

Black Friday foot traffic went up while one-day sales declined

November 27, 2012

Black Friday data shows that foot traffic in stores rose 3.5 percent over Black Friday 2011 while sales saw a 1.8 percent decline from Black Friday 2011. Why…

Opinion: Online retail has taken billions in tax revenue from states

November 26, 2012

An opinion piece on Politico by Rep. Steve Womack of Arkansas takes aim at online retailers. Womack believes that online retail has created a fundamental…

Early promotions get credit for Thanksgiving online sales

November 26, 2012

According to analytics findings from IBM, U.S. shoppers once again took advantage of early promotions this holiday season, driving a 17.4 percent increase in…

Using the smartphone 'key' to get to shoppers' wallets

by Christopher Hall — w, t

A survey highlights the importance of smartphones this holiday season and how in-store media can activate smartphone shoppers.

Report: For mobile shopping, personalization outweighs privacy concerns

November 19, 2012

Nearly three out of four (72 percent) of consumers aged 20-40 in the United States and the United Kingdom use mobile devices while in-store to compare prices…

PayPal enters physical shopping market on Amsterdam high street

November 16, 2012

A high-end shopping district in Amsterdam has implemented round-the-clock window shopping with a 24/7 mobile commerce platform utilizing QR codes and PayPal.

Report finds most retailers do not have tablet-optimized websites

November 15, 2012

Skava, a provider of multi-touchpoint retail technology, today announced the results of "The Impact of Tablet for Retailers 2012." The study confirms that only…

I Saw Mommy Googling Santa Claus [Infographic]

by James Bickers — Editor, Networld Alliance

U.S. holiday retail sales are expected to reach $586 billion in 2012. Online and mobile sales will account for larger portion of those sales than ever before.

American Marketing Association, PRI hosting webinar on omnichannel

November 15, 2012

Platt Retail Institute Director and Research Fellow Steven Keith Platt is scheduled to join Rick Chavie, vice president of omni-commerce for hybris software…

The mobile technology impact on retail

November 12, 2012

A recent article on guardian.co.uk looked at the impact technology is having on industries ranging from education to farming. In terms of retail, advances in…

How showrooming may hurt holiday retail sales

If every holiday season has a scrooge, then this year for retailers, it's showrooming.

CETW12: NFC will sweep away QR codes

by Cherryh Cansler — Publisher, FastCasual.com

Panelists discussed how NFC will change the shopping experience.

Staples to allow Amazon to install shipping lockers in its stores

November 6, 2012

Office supply retailer Staples announced Monday that it is going to allow Amazon to install its shipping lockers in its U.S. stores. The lockers, which have…

Ingenico launches loyalty solution in Europe

November 2, 2012

Ingenico announced the European launch of its Next Generation Loyalty solution for retailers and quick-service restaurants to interact with digital consumers…

Price-matching becomes retail holiday strategy

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

With showrooming abounding, retailers look to match prices of online competitors. Is that a good idea?

Blogger: The future of fashion is tech

November 1, 2012

A retail analyst on the blog Vision Mobile highlighted some trends around the latest buzzwords in the industry: "fashion tech."

Retail CIOs think industry needs tech overhaul

November 1, 2012

Retail is in serious need of a technology revolution, according to recent research from Virgin Media Business. 

Will same-day shipping make us happier customers?

by William Cusick — President, Customerspectives

Both Amazon and Walmart are vying to be your retailer of choice, and one aspect that we are all apparently about to start demanding is same-day delivery of our…

Retailing 2020 Report predicts swift evolution

October 29, 2012

Consulting firms Kantar Retail and PwC Network recently released the "Retailing 2020" report that looks at key factors for retailers and suppliers in an age of…