CETW12: How to integrate touchscreens with tablets in retail (Video)

Touch tech firm reimagines the retail space at Customer Engagement Technology World.

Gymboree using hybris to offer multichannel shopping

April 5, 2012

Gymboree Corp. is using hybris, a provider of multichannel commerce and communication software, to enhance its e-commerce efforts and provide a cohesive…

CETW12: Digital Darwinism means only the engaging survive (Video)

by Christopher Hall — writer, self

Creating experiential DOOH campaigns: It's a retail jungle out there; only the adaptable and engaging will survive.

Study: Mobile isn't the end for brick-and-mortar stores

Most consumers still want to shop in stores.

CETW12: NCR integrating mobile with digital signage, kiosks (Video)

NCR partners with app company to create a chain from digital signage to mobile to self-service kiosks.

Benjamin Moore retail network getting mobile sites

March 29, 2012

ChannelNet has announced the launch of mobile websites for Benjamin Moore's Retailer Website Program. The Retailer Website Program has been available to over…

The Container Store adds 'real-time listening' via OpinionLab

March 29, 2012

OpinionLab today announced that The Container Store, retailer of storage and organization products, is using OpinionLab multichannel feedback solutions to…

CETW12: Using other media to push mobile

Retailers must provide a connected experience in order to thrive.

HSN, Universal planning 'multi-channel shopping experience' for Snow White and the Huntsman

March 28, 2012

HSN announced it has partnered with Universal Pictures to create a compelling and unique marketing partnership that entertains HSN's extensive customer base…

Best Buy kiosks landing soon in Toronto airport

March 26, 2012

Best Buy Canada is deploying six Best Buy Express kiosks Friday at Toronto Pearson International Airport in both terminals this month with plans for expansion…

Will poster shopping change the face of retail?

March 23, 2012

Since Tesco's poster retail experiment in a Korean subway station last June, the idea of using QR codes and NFC tags to let consumers make purchases from…

NRF: Easter sales to exceed $16 billion

March 20, 2012

Americans will shell out an average of $145.28 on everything from apparel and candy to food and decorations this year, up 11 percent from $131.04 last year…

Walmart customers now shopping Amazon.com

March 20, 2012

Although most of Walmart’s customers were latecomers to online shopping, they are now trolling for deals at Amazon.com and putting pressure on the retail giant…

Smart Stickers rolled out with NFC technology

March 20, 2012

Smart Poster Ltd. this week launched Smart Stickers featuring NFC technology, doubling the company's NFC product offering following the launch of the…

GlobalShop 2012: Vislogix intros EZ Touch Window

Vislogix discusses its EZ Touch Window, a transparent solution that can be put on any existing glass, including a window, allowing patrons outside to interact…

Moosejaw now offering mobile checkouts

March 13, 2012

Moosejaw, an outdoor gear and apparel retailer, is now equipped to perform customer checkouts from anywhere in its stores. It recently deployed Lin?a-pro from…

2012 Retail Customer Experience Top 100

Once again, our team of retail experts sat down to identify the hundreds of trends, technologies, brands, strategies and people that are having an impact on…

Presented by RetailCustomerExperience.com

Report: Supply chains trending toward growth

March 8, 2012

Retailers and supply chain management (SCM) executives are shifting from cost cutting to growth mode, according to the third annual State of the Retail Supply…

The four benefits of multi-channel retailing

Multi-channel retailing offers plenty of benefits to retailers, benefits that make investing in the strategy worthwhile.

Big data's impact on retail customer loyalty

Many companies still invest 80 percent of their resources on customer acquisition, only 20 percent on retention.