Retail employee engagement and COVID-19: Getting back to work

by Liz Cichowski — President, Learning Means Business, Inc.

Liz Cichowski, a senior instructional designer, retail industry expert, at Learning Means Business Inc. explains why retailers, which are busy optimizing…

5 ways physical retail can drive revenue, add value in an era of e-commerce

by Marc Grens — Co-Founder and President, DigitalMint

If brick-and-mortar stores adjust to these new times and all the technology that comes with it, they will see that they might not only continue to do well but…

5 quick e-commerce changes retailers should make now

by Rob Weaver

Rob Weaver, chief revenue officer at Vertebrae, explains why retailers must focus on engaging shoppers and boosting purchase confidence in recovering from…

Don't Miss: Live webinar on how retailers can be competitive in the new normal

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Retailers are facing a slew of challenges are they slowly begin re-opening in the wake of COVID-19, the coronavirus pandemic. Get expert insight from LogMeIn…

COVID-19 re-openings bring sales growth

May 14, 2020

Retailers opening after months of being shuttered are seeing local sales growth, especially in Florida and Texas.

Stimulus funds stimulate online retail spend

May 13, 2020

The U.S. stimulus funds to residents is driving a "huge rise" in online retail spending, especially when it comes to home and leisure.

Navigating COVID-19: Getting back to business post COVID-19

In this week's HP-sponsored podcast on how COVID-19 is impacting the retail segment Retail Customer Experience contributing podcast host Bradley Cooper shares…

Presented by HP Inc.

80% of U.S. SMBS expect long-term impact from COVID-19

May 12, 2020

A good majority of small business owners expect to be dealing with a long-term impact to the business due to COVID-19.

Albertsons partners with Nuance Communications on engagement effort

May 11, 2020

Albertsons Companies, Inc., a U.S. food and drug retailer, is teaming up with Nuance Communications, Inc., to boost digital support to online grocery customers.

Fashion retailer boosts inventory, fulfillment with AI

May 7, 2020

Canadian fashion retailer Simons is optimizing its inventory and fulfillment processes with the help of AI and predictive analytics technology from Retalon.

Navigating COVID-19: Retailers protecting employees, shoppers

In this week's HP-sponsored podcast on how COVID-19 is impacting the retail segment Retail Customer Experience contributing podcast host Bradley Cooper shares…

Presented by HP Inc.

Big adapting ahead for retailers striving to succeed in post-COVID-19

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

COVID-19 is transforming retail in unprecedented fashion and moving forward the customer experience will be transformed as well. Keith Jelinek, managing…

Why personalizing customer experience is essential to brand building

Gordon Darling, VP, product development, ITK Solutions Group and Theodore Rose, principal, Applied Retail Transformation and special consultant to ITK, share…

At-risk shoppers are priority at Whole Foods Market

April 30, 2020

Whole Foods Market, a supermarket chain owned by Amazon, is putting the elderly, disabled and high-risk consumers to the front of the line as COVID-19, the…

Finding the PPP loan process perplexing? Experts offer guidance

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Expert panelists participating in a webinar offer guidance to retailers trying to navigate the process of applying for a Paycheck Protection Package loan.

Navigating COVID-19: Hear the latest on how the pandemic's impacting the retail sector

This week brings news of a second round of federal funding for retailers struggling to stay in business during the coronavirus pandemic as well as insight from…

Presented by HP Inc.

5 ways essential retailers can become more essential in wake of COVID-19

Alexis Vera, executive vice president at IDL, offers up five strategies for retailers deemed "essential" to help consumers and retailers interact in safe and…

Digital shopping spurs sales for Target

April 28, 2020

Despite the ongoing COVID-19 pandemic Target is seeing healthy same-store sales with April's figures climbing 5% compared to a year ago despite a double digit…

Retail customer personalization requires commitment and perseverance

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The quest to personalize the customer experience isn't easy and it can't be done in quick fashion. But Garin Hobbs, a director at Iterable, which has worked…

COVID-19 pandemic drives e-commerce upward big time

April 21, 2020

The ongoing global COVID-19 pandemic, which has shuttered businesses and forced most to self-isolate, is having a huge impact on e-commerce activity.