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Omnichannel News & Media

Rethinking retail in the wake of Covid-19

by Sachin Dev Duggal — Founder, CEO, Builder.ai

Sachin Dev Duggal, co-founder and CEO of Builder.ai, shares his insight on the 'new' world of retail and offers up avenues retailers can take to get closer to…

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Burroughs introduces TransacTec device as a service technology

July 21, 2020

Burroughs Inc., a service and integration provider for payment and transaction technology ecosystems, has launched its TransacTec Device as a Service, a…

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Payments in retail: The importance of creating integrated solutions amid COVID-19

Rich Aberman, co-founder and chief product officer, Integrated Banking at WePay, maps out the many innovative payment options and systems retailers can tap and…

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Why personalizing customer experience is essential to brand building

The retailer of the future will not survive without an effective personalization strategy that makes consumers feel that their individual needs are at the…

Presented by RetailCustomerExperience.com

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4 ways loyalty programs can drive digital engagement

These days, if retailers aren’t leveraging loyalty programs to connect with their hard-won customers, they’re missing out on opportunities to boost much-needed…

Presented by RetailCustomerExperience.com

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Immersive commerce leads retail’s jump to light speed

by Rob Weaver

Rob Weaver, chief revenue officer at Vertebrae, believes brands at the forefront of innovation now will be poised to recover faster in the months to come.

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4 ways retailers can optimize distribution strategies

by Chris Jones — EVP Marketing & Services, Descartes Systems

Chris Jones, executive vice president, marketing and services, at Descartes, offers up four considerations retailers need to take into account to optimize…

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How Tory Burch is navigating through COVID-19

July 3, 2020

In a wide ranging interview with CNBC, fashion icon Tory Burch shares insight on how her brand is surviving the coronavirus and rocky economic times.

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Hawaii 7-Eleven taps Vroom for online, home delivery

July 3, 2020

7-Eleven Hawaii is partnering with Vroom Delivery to offer home and online delivery to customers.

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Improving retail productivity within the ‘new normal’ environment

by Simon Hedaux — Co Founder, ReThink Productivity

Simon Hedaux, founder and CEO of Rethink Productivity, shares his insight on how being productive is not just about cutting costs, it’s about doing more with…

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COVID-19 proving rewarding to Wayfair

July 1, 2020

Not many retailers can boast about doing well during the ongoing coronavirus but over at Wayfair business is booming.

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Saks Fifth Avenue partners with NuOrder on merchandise strategy

June 25, 2020

Saks Fifth Avenue aims to streamlining the buying process and its merchandising approach using NuOrder's B2B e-commerce retail assortment platform.

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To boost the customer experience increase departmental collaboration

by Joe Schultz — Vice President of Sales, Harbor Industries

Joe Schultz, vice president of sales at Harbor Retail, explains why to be successful retailers need to build a sense of collaboration and camaraderie and…

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Walmart launches marketplace with Shopify partnership

June 15, 2020

Walmart and Shopify are partnering on the retailer's newest selling platform called Walmart Marketplace.

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Lowe's launches video chat to help its pros manage jobs

June 3, 2020

In an effort to help keep its roster of professional craftsmen and women working, Lowe's Home Improvement is launching a free video chat service called Lowe's…

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Following COVID-19: How coronavirus pandemic is impacting retail

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Here's the latest news on how COVID-19, the coronavirus pandemic, is impacting the retail industry from store closings to payment trends.

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Navigating COVID-19: Retail coming back strong, new challenges ahead

In this week's HP-sponsored podcast on how COVID-19 is impacting retail, Retail Customer Experience contributing podcast host Bradley Cooper shares insight…

Presented by HP Inc.

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Navigating the new retail experience: A world of change

by Chris Hogue — Head of Strategy and Product, LiveArea

Chris Hogue, head of strategy and product at LiveArea, explains why experimentation and flexibility is key to retail success.

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5 things retailers can do to stay competitive in the ever-changing world of retail

by Maria Topken

Maria Topken, vice president, client leadership, at Brandience, shares five strategic steps retailers should take to stay competitive and why retailers should…

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Navigating COVID-19: The need to switch gears given new consumer behavior

In this week's HP-sponsored podcast on how COVID-19 is impacting the retail segment Retail Customer Experience contributing podcast host Bradley Cooper shares…

Presented by HP Inc.

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