Study says more people buying beauty and personal care products online

December 16, 2014

The research found that Beauty and Personal Care, an industry traditionally rooted in the ability to touch, smell, sample and experiment with products in…

UK consumers want more mobile purchasing options, survey says

December 12, 2014

Some 47 percent of mobile users in the U.K. would like to use their mobile phone more to pay for physical or quasi-physical goods and services.

Hancock Fabrics upgrades tech for POS, inventory, training

December 11, 2014

James Hayes, division vice president of IT for Hancock Fabrics, estimates that EarthLink's multi-faceted solution will save Hancock Fabrics approximately 2…

Report says mobile shoppers prefer Sundays

December 11, 2014

In the U.S., Amazon is the most popular shopping destination for mobile users, with a 36.3-percent market share of traffic; eBay comes in second with 1…

Jewelry retailer Pandora implements assortment planning solution

December 9, 2014

Founded in 1982 as a local Danish jewelry shop, Pandora today has stores in more than 80 countries with 10,000 retail locations and 1,200 concept stores.

Walgreens offering 'virtual doctor visits' through its mobile app

December 8, 2014

Available in both iOS and Android versions of the Walgreens mobile app, the platform enables users to consult virtually with physicians for a range of acute…

Webinar to delve into the impact of mobile on holiday shopping

December 8, 2014

Retail Customer Experience will host a free webinar that delves into the impact mobile technology is having on this holiday season, including analysis of this…

The basics of bitcoin for retail

E-commerce and brick-and-mortar retailers targeting millennials and other tech-savvy consumers should give serious consideration to accepting the virtual…

'Payment experience' designed to bridge multichannel gap

December 1, 2014

SALT Technology Inc. announced a new payment experience designed to bridge the gap between online, physical and mobile channels for customer checkout.

Twitter set to test card-linked offers

November 26, 2014

Social network also is still testing a Buy button as it enhances position as an e-commerce portal.

Survey: Online shoppers have become deal-hungry

November 25, 2014

Eighty-one percent of survey respondents said the accessibility of discount, deal and coupon sites have affected their willingness to pay full price. In fact…

Webinar spells out five big mistakes retailers are making with mobile this year

by James Bickers — Editor, Networld Alliance

As the holiday shopping season really gets underway, retailers need to make their online shopping experiences as frictionless as possible. This presentation…

6-year-olds with smartphones? That's what Ericsson predicts

November 21, 2014

Yes, you read that right. What's more, the mobile network provider predicts that units will exceed 6.1 billion by 2020.

Most Americans say they won't shop on either Black Friday or Cyber Monday

November 19, 2014

Millennials are the most likely to shop on those dates.

Social shopping network Retailcommon available now in the US

November 17, 2014

Among the U.S. retailers to use the service at launch are Macy's, Kenneth Cole, Athleta and Payless Shoesource.

Research suggests online retailers lose sales through irrelevant promotions, poor follow-up

November 13, 2014

Survey underscores retail's disconnects: Three quarters of online retailers promote irrelevant products, while others fail to build customer relationships that…

Kiosks among technologies to 'dramatically alter' businesss-to-consumer landscape

November 12, 2014

A new report has been issued from Kent State University's School of Journalism and Mass Communications titled "Business on Demand," a collaboration between the…

Survey says mobile use to be high this holiday season

November 11, 2014

The report found shoppers are using their phones mostly to compare pricing and read product reviews, but retailers' tech-enabled associates are using mobile…

ARTS announces major update to data model standards

November 11, 2014

The ARTS Operational Data Model is a retail-specific roadmap that allows a company to plan how it organizes and uses its transaction data.

Five retailers using technology to create remarkable shopping experiences

by Jeannie Walters — Chief Customer Experience Investigator, 360Connext

Customers are willing to pay more for a better experience. Here are five retailers using technology to deliver it to them.