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Omnichannel News & Media

Jumio adds new features to Netverify card-scanning tech

February 3, 2015

The enhanced template-matching capability automatically detects the ID edges, rotates and accurately crops it in the frame, regardless of the angle at which…

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Three micro-trends of the retail customer experience

by Jeannie Walters — Chief Customer Experience Investigator, 360Connext

There are several ways the retail customer experience is actually becoming smaller, and it seems to be a good thing for sales and customers.

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Kaspersky Lab secure scanner app detects malicious QR codes

February 2, 2015

The mobile app scans a QR code and checks it against known malicious links. If the code is suspect, the app will send a warning notification to the user.

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Commentary: The tech and features that shoppers want

A new large-scale shopper survey sheds light on consumers who mix online and in-store shopping in whatever way is most convenient for them.

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Survey says: Nordstrom is consumers' favorite fashion retailer

January 28, 2015

The study also revealed that Foot Locker is consumers' favorite shoe retailer, followed by Skechers, Nike, DSW and Famous Footwear.

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Smartphone shoppers increase spending 125 percent, study says

January 27, 2015

Consumers have embraced online shopping from their smartphones, boosting their spending by 125 percent across all product categories, according to MarketLive.

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Office Depot picks CoreMedia to augment e-commerce experience

January 26, 2015

Office-supply retailer Office Depot Inc. has picked CoreMedia LiveContext software to help enhance the customer shopping experience for officedepot.com.

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Five e-commerce revenue leaks you need to plug

The holy grail of 1-to-1 personalization presents a challenge that 55 percent of online retailers haven't even begun to address, although several key elements…

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Mobile use in car shopping rises dramatically

January 23, 2015

The increase in mobile device usage is being led by used car buyers, who showed the most significant increases in using smartphones and tablets for car…

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U.S. 'switching economy' up 29 percent since 2010

January 22, 2015

Despite heavy investment, only 11 percent of U.S. consumers strongly agree companies are effectively converging digital, mobile, social and traditional…

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Roundy's selects Market6 for vendor collaboration portal

January 21, 2015

The leading Midwest grocer has selected Market6’s retailer/supplier collaboration software platform, Market6 Foundation, to deliver a new vendor collaboration…

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PayPal Here comes to Windows

by Will Hernandez — Editor, NetWorld Media Group

The partnership between the two companies gives small and medium-sized merchants another option for mobile point-of-sale services as Microsoft positions its…

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Retailers seek to link the mobile and in-store experience for consumers

by Will Hernandez — Editor, NetWorld Media Group

Consumer technology preferences are forcing merchants to rethink how they meet expectations.

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Attune launches omnichannel tool for fashion retailers

January 9, 2015

Suite accelerates implementation of SAP Fashion Management, helps fashion brands fast-track integration of wholesale, manufacturing and retail operations for…

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RetailNext announces strategic alliance with hyper-local deal platform StepsAway

January 9, 2015

The joint solution will enable retailers and mall operators to better target and measure personalized promotions.

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December shopping activity up from November, but down from last year

January 8, 2015

Although traffic dropped year-over-year as the shift toward online shopping accelerated, it was buoyed by a highly promotional month.

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Mobile device usage linked to email open rate increase

January 8, 2015

In Q3, North America saw a 6.5-percent year-on-year increase in email open rates and a modest decline in clicks, both linked to the increase in mobile device…

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Five things to look for next week at NRF

by James Bickers — Editor, Networld Alliance

The BIG Show is bigger than ever, so where do you begin? Start with our checklist of five things to look for at retail's biggest gathering.

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SCORE research says most smaller e-commerce sites have no call to action

December 30, 2014

SCORE, which has provided mentoring services to small businesses since 1964, has gathered statistics concerning how much online activity consumers engage in…

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Study says luxury brands fundamentally misunderstand their audience

December 29, 2014

Luxury brands mistakenly believe their customers are typically female and on average 45-years old with a net worth over $1 million, the study found. However…

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