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Omnichannel News & Media

E-commerce firms Borderfree, MarketLive announce international partnership

March 25, 2014

International e-commerce firm Borderfree announced that it has partnered with MarketLive to bring global commerce capabilities to its platform. Borderfree will…

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SXSW: Preparing for the new omnichannel customer experience

With so many discussions about omnichannel at SXSW, it's easy to assume we're all talking about the same thing.

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Duane Reade to push out weather-related prompts, coupons to New Yorkers

March 21, 2014

Duane Reade, New York City's largest drugstore chain, part of the Walgreens family of companies, and Poncho, a personalized weather-forecasting service that…

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Intershop to debut integration of Adobe Experience Manager at Adobe Summit

March 21, 2014

Omnichannel solution provider Intershop has announced that it will showcase new innovations with Adobe at Adobe Summit 2014, the Digital Marketing Conference…

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Report says 91 percent of women do online research before making a purchase

March 19, 2014

Marketing firm Interactions has released Retail Perceptions, a survey that reveals insights from consumers on their shopping behaviors as well as their…

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Target integrates real-time shopping into tonight's 'Cougar Town'

March 18, 2014

In a move that the New York Times says "could signal a new era for product placement," the March 18 episode of the TBS comedy series "Cougar Town" will be…

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WhitePages PRO launches new identity validation engine

March 18, 2014

WhitePages, a provider of contact information for people and businesses in the U.S., has announced the launch of its WhitePages PRO Identity Score product…

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Roundy's Supermarkets installs behavioral insight tech from Symphony

March 17, 2014

Technology provider Symphony EYC announced that Wisconsin-based Roundy's Supermarkets Inc. has selected Symphony EYC Customer Insights behavioral insights…

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Three ways retailers should prepare for the 'Internet of Things'

Retailers must prepare now for the changes that are coming. Here are three ways to get a head start.

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Study says retailers face big challenges from multichannel

March 17, 2014

Organizational, operational and technology challenges are hampering retailers' efforts to meet customers' demand for a seamless shopping experience across all…

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Sephora launches Beauty Board social shopping platform

March 13, 2014

Sephora has announced the launch of Beauty Board, its new social shopping platform designed to engage clients through beauty images and allow them to post…

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Report says Target dropped prices 20 percent during data breach

March 13, 2014

360pi, which actively monitors millions of products from hundreds of retailer websites, today announced that according to its price intelligence data, Target…

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Yelp launches in Mexico

March 13, 2014

Online reviews site Yelp Inc. today announced the availability of Yelp Mexico. Yelp's free iPhone and Android applications will be available as well as its…

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RetailMeNot updates coupon app

March 13, 2014

Digital coupon distributor RetailMeNot has announced an update of its free RetailMeNot coupons app for iPhone and Android users.

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Big data: Personalizing the customer experience in real time

Delivering a personalized customer experience is taking on new dimensions to address tectonic shifts in buying patterns.

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If our data is currency, who is the bank?

by Doug Stephens — President, Retail Prophet Consulting

If our data is currency, who's the bank? It's a question that every brand and retailer should be giving serious thought to. Those who don't may soon find…

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SecureBuy gets Canadian patent for signature capture tech

March 11, 2014

SecureBuy announced it has been granted intellectual property protection for its real-time, online biometric signature capture technology under Canadian patent…

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SXSW: Retail innovation in the age of the customer

Discussions about how customers interact with brands gave way to how brands have a lot to learn from entrepreneurial retailers.

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McAfee report details link between 'dark Web,' data breaches

March 10, 2014

The "McAfee Labs Threats Report: Fourth Quarter 2013," released today, highlights the ease of purchasing POS malware online, and of selling stolen credit card…

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Fashion retailer ASOS launches shopping app

March 10, 2014

ASOS, a U.K.-based online fashion retailer, has announced the launch of its U.S. shopping app, offering more than 850 brands and the ASOS private label for…

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