Babies R Us partners with parenting blog TheBump.com

January 16, 2014

Babies R Us, a dedicated juvenile products retailer, announced today that it has entered into a strategic partnership with TheBump.com, a pregnancy and…

Target, Neiman Marcus feeling the pain of data breaches

Target has lost nearly 85 percent of its brand equity on the values of trust and security.

2014 is 'The Year of Empathy,' according to Temkin Group research

January 15, 2014

Bruce Temkin, widely recognized as a customer experience visionary, has released his annual listing of customer experience trends to watch. Headlining the…

Vantiv, Microsoft announce payments partnership

January 14, 2014

Yesterday at the National Retail Federation's Annual Convention & EXPO, Vantiv, a provider of payment processing services and related technology solutions…

Facebook exec names 3 trends driving retail personalization

Online shopping is increasingly being driven by an "I'll know it when I see it" phenomenon.

Deckers Outdoor implements mobile retail plan

January 13, 2014

VeriFone Systems announced today at the NRF Conference & EXPO that Deckers Outdoor Corporation has implemented VeriFone mobile retailing hardware and…

Mindtree introduces two new solutions at NRF show

January 13, 2014

Mindtree, a global information technology solutions company, today unveiled two solutions created to drive consumer engagement and commerce, Integrated…

QuantiSense releases supply chain and logistics analytics application

January 13, 2014

Today at the NRF Annual Convention & EXPO, QuantiSense announced the release of its QuantiSense Supply Chain & Logistics analytic application.

Sitecore partners with Microsoft to build joint e-commerce solution

January 13, 2014

Sitecore, developer of customer experience management software, today announced at the National Retail Federation's Annual Convention & Expo that it will…

NCR makes four debuts at NRF

January 13, 2014

NCR Corp. is showcasing new software, software-as-a-service and retail technology solutions at the 2014 National Retail Federation Convention & Expo:

Starmount Announces Version 3.0 of Starmount Connect and Engage

January 13, 2014

At the NRF Convention & EXPO, Starmount today announced version 3.0 of Starmount Connect, an advanced omni-channel commerce and customer engagement…

Raymark launches new POS, analytics solutions

January 13, 2014

Raymark has announced the upcoming launch of its next generation of retail enterprise solutions for mobility and analytics at the National Retail Federation's…

Mobally publishes mobile commerce platform API

January 9, 2014

Mobile commerce specialist mobally said it has published its mobile engagement and shopping platform API, which it said empowers developers to rapidly design…

Esri brings 'the power of place' to Microsoft Dynamics CRM

January 8, 2014

Software provider Esri has announced the release of enhanced Esri Maps for Microsoft Dynamics CRM. The software adds new analytical perspectives for retailers…

Symphony EYC introduces next-gen category management software

January 8, 2014

Software firm Symphony EYC has introduced Symphony EYC Insights 2 Execution, a new Cloud-based category collaboration platform that the company says enables…

Report says mobile retail purchases will exceed $700B annually by 2018

January 7, 2014

A new report from Juniper Research says that annual retail payments on mobile handsets and tablets are expected to reach $707 billion by 2018, representing 3…

Wincor Nixdorf taking over Datec Retail Systems' business

January 7, 2014

Wincor Nixdorf has reached an agreement with DATEC Retail Systems a.s., which is headquartered in Zlín in the Czech Republic, to take over its business…

Belk selects Accenture multichannel software

January 7, 2014

Technology firm Accenture announced it has been selected by Belk, the largest family-owned and -operated department store company in the United States, to help…

Retail trends in customer experience for 2014

In 2014, the push for truly remarkable customer experiences will become even more intense.

Ten trends to watch for in 2014

by Doug Stephens — President, Retail Prophet Consulting

2013 was another year of incredible change in the retail industry. From economics and demographics to media and technology, disruption came at retailers from…