Mobile: The new screen in a multiscreen world

by James Wester

A recent symposium in Dallas discussed ways to fit interactive and mobile technologies into the omnichannel equation.

Will an Internet sales tax bring fairness or confusion?

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

The Marketplace Fairness Act is causing a divide in the industry and has tax experts bracing for chaos.

Bealls Florida goes to the cloud with HighJump

May 14, 2013

HighJump Software, a global provider of supply chain management software, announced today that the Florida-based apparel and home merchandise retailer Bealls…

RichRelevance expands global presence with acquisition of Avail

May 14, 2013

RichRelevance, the company behind personalized online product recommendations for clients including Walmart, Sears and Target, announced it has acquired Avail…

Retail reboot: The changing face of retail worldwide

The evolution and tide of consumer change is global ... and is escalating.

Google finds the silver lining to showrooming

New report finds consumers depend on their smartphones, but it's not all bad for merchants.

Mother's Day shopper study finds in-store trumps online

May 10, 2013

The market research firm Trendsource released results of its Mother's Day buying intentions study, revealing that shoppers prefer the in-store experience for…

M&S marks payment milestone

by James Wester

The retailer completed its deployment of contactless terminals and released significant usage numbers.

Target hopes Cartwheel will bring more in-store shoppers

May 9, 2013

Target is now offering a new online service that it hopes will lure offline customers, according to an article on nydailynews.com.

Secret shopper study gauges cross-channel readiness

May 7, 2013

CrossView Inc., a provider of e-commerce solutions and services, today released the results of its 2013 Cross-Channel Readiness study. Out of a possible 29…

Retail Mesh 'cuts through clutter' of mobile coupons

May 6, 2013

The rise of mobile technology in retail has led to a surge of platforms that push targeted, location-based mobile coupons to smartphone-wielding shoppers. A…

What can retail learn from community managers?

by Jeannie Walters — Chief Customer Experience Investigator, 360Connext

A few years ago, the role of community manager as we know it today didn’t exist. Social media was in its infancy, and as brands joined in they started to see…

Walmart sets up global tech centers for e-commerce

May 2, 2013

In a move to gain ground against its Web rival Amazon, and to position itself as a bona fide technology company, Walmart is setting up a fleet of global…

Kate Spade to partner with eBay for high-tech NYC pop-up shop

May 1, 2013

During this week's TechCrunch Disrupt New York, eBay CEO John Donahoe hinted at an upcoming pop-up shop partnership that will enable the long-standing Internet…

Opinion: How social media is changing retail

The traditional path to purchase has been disrupted by the convergence of websites, kiosks, tablets, smartphones and social media.

With Presence, retailers can set the mood

April 30, 2013

Mood Media announced today the launch of Mood Presence, a mobile marketing technology that utilizes its music network to connect retailers and marketers…

Following online success, Fab moves to brick-and-mortar

April 30, 2013

What began as a flash sales site aimed at gay men is now hoping to turn into the world's largest store for furniture and home goods design.

Key considerations for digital signage and omnichannel retail

by Christopher Hall — writer, self

New store designs should incorporate digital signage when planning for an omnichannel strategy.

LightSpeed launches new data-driven interface

April 25, 2013

The software company LightSpeed today announced the launch of StoreMaster, a re-engineered interface for the Mac that provides retailers with complete control…

Consultant tells readers to be wary of online 'growth' reports

April 24, 2013

A recent post on smartcompany.com.au by Australian retail consultant Brain Walker warns industry followers not to believe everything the read about online…