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Omnichannel News & Media

Forrester report highlights 'mobile mind shift'

April 23, 2013

At Forrester's Forum for Marketing Leaders last week, SVP of Idea Development Josh Bernoff shared results from the firm's new report, "Marketing Strategy for…

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Survey: Shoppers desire mobile personalization

April 23, 2013

Symphony EYC announced the results of a survey that found both Americans and Europeans desire mobile interactions as part of their overall grocery shopping…

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Ingram Micro Europe, Scala expand distribution deal

April 22, 2013

Ingram Micro Europe has extended its partnership with Scala to provide that company's SaaS platform across Europe. Ingram Micro Europe is a division Ingram…

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'Father of customer experience' to speak at August retail event

Lou Carbone will deliver a keynote address at this year's Retail Customer Experience Executive Summit.

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GlobalShop 2013: WD Partners discuss 'digital disconnect'

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

Executives with WD Partners revealed exclusive study results during their GlobalShop conference session.

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The digital future of retail

In the next ten years, retail as we know it might come to an end.

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GlobalShop 2013: Understanding the connected consumer

April 18, 2013

There is a growing conundrum in retail: How do you capture the attention of the connected consumer?

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CORESense streamlining multichannel operations for specialty retailer

April 18, 2013

CORESense, a provider of cloud-based retail management and e-commerce software solutions, today announced that the billiard and game room furniture retailer…

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Why the Four P's of marketing no longer matter in retail

It's mobile influence, not mobile commerce, that retailers should be focused on.

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Study: Consumers want a seamless shopping experience

April 15, 2013

New research from Accenture's Seamless Retail Study found that as online shopping continues to grow as a consumer preference, there is a mutually beneficial…

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Retail's new industrial revolution

Cashiers aren't going to become executives ... because soon, there won't be any cashiers.

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New HP media players pair with digital signage displays to engage customers

April 11, 2013

Two recently released Hewlett-Packard media players are meant to help retailers and hospitality businesses engage customers through interactive digital…

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A new tablet dedicated to retail

April 11, 2013

Retail technology provider Omnico Group announced the launch of the Digipos Freedom Tablet, a dedicated tablet POS device that the company said readies…

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Catalog Spree app expands to iPhone platform

April 11, 2013

Catalog Spree, a mobile and Web application that enables users to shop from various catalogs, announced its expansion to the iPhone platform, giving what the…

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Infinite scrolling feature could increase shopper browse time

April 10, 2013

Brazilian internet retailer MuccaShop is increasing its revenue with the help of an infinite scrolling browsing feature, according to an announcement.

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May symposium will address omnichannel customer engagement technologies

April 7, 2013

The Digital Screenmedia Association will host a symposium to help business executives across foodservice, banking, retail and other industries better…

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DSA to hold digital signage/self-service/mobile symposium in Dallas

April 5, 2013

The Digital Screenmedia Association has announced that it will produce a Digital Screenmedia Symposium May 9 and 10 at the Hilton DFW Lakes Executive…

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M&S makes move toward mobile payments

by James Wester

The British retailer's mobile payment pilot shows a commitment to the mobile channel.

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Google pilots same-day delivery in San Francisco

April 3, 2013

Google opened its Google Shopping Express same-day delivery service to a test market in San Francisco last week.

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How one three-letter word can create a personal buying experience

by Chris Petersen — Owner, IMS

Much has been written and continues to be written about the battle between online e-commerce and retail stores. If it is only about lowest price, game over.

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