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Omnichannel News & Media

Revel brings iPad POS to supermarkets

August 22, 2012

Revel Systems, a provider of iPad point-of-sale (POS) solutions, has released a new version of its POS system designed specifically for supermarkets and…

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RCE Podcast episode 7: What is Merchant Customer Exchange, and why should you care?

The big news this week was the announcement of Merchant Customer Exchange, a mobile payments initiative launched by some big-name retailers including Walmart…

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UK retailer launches 'experimental' store

August 14, 2012

A UK-based general merchandise retailer, Wilkinson, is opening a new store and format called Wilko in Crawley, West Sussex, according to diyweek.net.

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His master's voice is in a tablet

by Bryan Pearson — President, LoyaltyOne

I regularly get questions from smaller businesses on how to "take the leap" to customer commitment when they don't even have the scale and budget to invest in…

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3 retailers who are getting mobile right

Execs from Redbox, Coldwell Banker and Guaranteed Rates share their companies' mobile strategies.

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Retailers trucking into the fashion world

August 2, 2012

Remember when food trucks were the cool "new" thing? Now, the trend is all about fashion. A few retailers in New York, Boston, L.A. and Portland have taken…

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Maximizing Retail Sales by Moving Toward an Omni-Channel Strategy

Now, more than ever, retailers need to make the in-store experience as easy and engaging as shopping from the couch.

Presented by HP Inc.

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Canadian housewares retailer switches e-commerce provider

August 1, 2012

The Canadian housewares retailer iQliving is now using OrderDynamics technology to run its online storefront and enhance its multichannel retail strategy…

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Companies partner to help e-retailers sync, manage inventory

August 1, 2012

Dydacomp, a provider of business technology platforms for small and mid-sized e-commerce and multichannel merchants, is expanding its partnership with…

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RCE Podcast episode 5: Amazon profits plummet, more JC Penney news, and whether 'Made in America' still matters

Amazon made an awful lot of money in the second quarter - but kept only a fraction of it. We run the numbers in this episode, then talk about all of the news…

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NRF releases infographic with top back-to-school trends for 2012

July 26, 2012

The National Retail Federation has released a new infographic filled with data relative to the upcoming back-to-school season.

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Solution combines social media, online shopping

July 25, 2012

As if showrooming hasn't gotten easy enough, a new app is available to help consumers get not only their  friends' recommendations as they shop, but theWajam…

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Augmented reality is part of IKEA's 2013 catalog

July 25, 2012

IKEA is taking the catalog experience up a notch, using augmented reality to grab readers' attention. After downloading the IKEA app to smartphones or tablets…

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Customer reviews, social marketing go mobile with iPad kiosk, Terillion app

July 24, 2012

Utah-based iPad Enclosures and software provider Terillion are partnering to help businesses integrate social media analytics and mobile solutions into their…

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Macy's novel approach to rolling out mobility in 800 stores

by Chris Petersen — Owner, IMS

Unless you have been living under a rock lately, you'll know that showrooming is one of the hottest topics in retailing. Consumers are increasingly using their…

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RCE Podcast episode 4: Mobile retail marketing and Walmart's innovative approach to back-to-school

The mobile phone brings with it an almost infinite array of possibilities for retail marketers, but new innovations bring new concerns about ethical marketing…

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The impact of omnichannel on specific retail segments

Peggy Casey and Bharat Popat with Cisco talk about key omnichannel trends facing retail stores and e-commerce operators.

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Study: One in 10 smartphone owners have written a review while in-store

Mobile and social customer experience strategies are becoming more important than ever for brands.

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Report: Mobile retail commerce rises in second quarter, social shopping drops

July 16, 2012

Mobile shopping rose while social media sales fell, providing an indication of where U.S. retailers may invest in order to capture the attention and loyalty of…

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Meet your new gift registry: Pinterest

I'm planning a party for my younger sister. Usually, I flip through magazines or ask friends for ideas. However, this time I went straight to Pinterest.

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