Focus on Escalate Retail's new Pocket Kiosk

Escalate Retail is offering a novel approach to all-channel commerce, using shoppers' own smartphones as a "Pocket Kiosk."

Retailers target younger shoppers with mobile coupons

February 1, 2010

Recent tests of mobile coupon programs from J.C. Penney, Target, 7-Eleven and other retailers are attempting to reach younger shoppers where they live — on the…

Five great uses of social media at retail

Retailers are struggling to figure out how to fit social media into their holistic strategy. Here are five retailers that are doing it right.

Abercrombie & Fitch, Hollister build mobile storefronts

January 25, 2010

Digby, developer of mobile commerce solutions for the retail and e-commerce market segments, announced today that global retailer Abercrombie & Fitch has…

Target remodeling stores, adding TV delivery service

January 20, 2010

Big changes are afoot at Target, including an announced budget of $1 billion to renovate 340 stores this year. According to MarketWatch, the retailer is also…

What e-commerce conversion rates from January 5 and 6 can tell us

Data points to a link between shopping cart abandonment rates and bargain seeking behavior, but it could also potentially indicate widespread out-of-stocks…

Macy's adds features to online gift registry

January 17, 2010

Macy's has announced enhancements planned for its online Wedding & Gift Registry, beginning Feb. 1.

NCR's coupon-to-card app brings new capabilities to multichannel offer management software

January 14, 2010

NCR Corp. has announced that a new coupon-to-card application is available for its multichannel offer management software, the NCR Advanced Marketing solution.

EuroShop RetailDesign Award: EHI awards prizes to the best store concepts

Awards were presented for the best store designs worldwide during the Retail Fair of the NRF BIG Show yesterday in New York.  

Four ways to get online shoppers to contribute reviews

Most retail Web sites allow users to write product reviews, but building a vibrant community takes more than just the tools. A recent success story from Sears…

Retailers tackling 'mountains of data'

January 3, 2010

A new report in the New York Times discusses the "mountains of data and whiz-bang technology" that today's retailers are wrestling with, in their ongoing…

Customer satisfaction with online retail rebounds

Customers of the largest online retailers are more satisfied than ever, according to a new report on holiday shoppers.

Study: Christmas shoppers trust social networking for gift inspiration

December 21, 2009

More than a quarter of consumers highly value their friends' recommendations via social networking sites when shopping for Christmas gifts, according to a…

CrossView to debut new cross-channel tools at NRF

December 21, 2009

CrossView, a provider of global cross-channel commerce solutions, has announced the launch of its next-generation cross-channel commerce platform. The latest…

The 5 biggest retail customer experience stories of 2009

Faced with a tough economy and shaky consumer confidence, retailers innovated when it came to customer experience this year.

How mobile is set to impact the 2009 holiday retail season

In what is another challenging holiday season for retailers, mobile marketing and advertising provide a very welcome bright spot.

Whole Foods unveils mobile-optimized site

December 10, 2009

Whole Foods Market has announced the launch of a Web site optimized for Web-enabled mobile devices.

Cegid to unveil retail management tool at NRF Big Show

December 9, 2009

Software solutions company Cegid announced that it will unveil its latest retail planning, merchandising and store management application at the NRF EXPO…

The Amazon store is just a rumor — but maybe it shouldn't be

The online giant has quashed a rumor that it is scouting brick-and-mortar locations, but that doesn't mean it isn't a good idea.

Meijer GiftCracker site lets users anonymously research holiday wants

by James Bickers — Editor, Networld Alliance

December 2, 2009

Midwestern supercenter operator Meijer has done some innovative work online this year, such as its express grocery pickup program. For the holidays, Meijer…