Report: Mobile retail market to exceed $12 billion by 2014

March 11, 2010

A new report from Juniper Research has found that one-to-one marketing, allied to the rapid proliferation of smartphones, will be among the key drivers of a…

Target unveils scannable mobile coupon program

March 10, 2010

Target announced that it is the first national retailer to offer a scannable mobile coupon program that allows guests to receive exclusive offers directly on…

The changing role of catalogs in multichannel

The ROI from catalog marketing is low relative to other online and offline media, according to a new report.

Jesta unveils multichannel software module

March 4, 2010

Jesta I.S. Inc., a supplier of business solutions for the soft goods and specialty markets, has announced the extension of its Vision Suite to support…

Best Buy's video-on-demand service 'coming out soon'

March 3, 2010

Entertainment-starved consumers will soon have another option for their instant gratification fix: According to a report in the Wall Street Journal, Best Buy…

RAMA Research reveals habits, preferences of social media users

March 2, 2010

The Retail Advertising and Marketing Association, a division of NRF, released new research today at NRF’s Retail Innovation & Marketing Conference on the…

Viewpoints adds blogs, content publishing to reviews platform

March 1, 2010

Viewpoints Network, a social technology and media company, today announced the addition of a new Blogs & Content Publishing module to The Viewpoints…

Swedish retail giant relaunches its e-commerce site

March 1, 2010

TrueAction, a GSI Commerce company, has announced in a news release the expansion of its portfolio into international markets with the redesign and launch of…

Social media for retailers: Focus on Facebook

A study of 10,000 online shoppers reveals where retailers should focus their social media efforts.

Nine West launches 'lookbook' Facebook app

February 23, 2010

Digital shopping provider Fluid Inc. has announced Nine West as the second customer deploying Fluid Fan Shop, its new Facebook shopping component of Fluid…

Study: Multichannel experience dysfunctional

by James Bickers — Editor, Networld Alliance

February 22, 2010

eGain Communications Corp., a provider of multichannel customer service and knowledge management software, reported in a news release that more than 70 percent…

Retailers can connect with mom shoppers online

by James Bickers — Editor, Networld Alliance

Time-crunched mothers head to the Web to meet their many unique needs – so online retailers need to be ready to serve them.

Viewpoints, ForeSee partner for online customer satisfaction measurement

February 16, 2010

ForeSee Results and Viewpoints Network have announced they will be joining forces to provide Viewpoints.com and Viewpoints Technology Platform (VTP) clients…

Study: Consumers desire better 'touch and feel' shopping experience

February 16, 2010

Three out of four consumers still want to visit a physical retail store when buying a communications product or service, but they are not very satisfied with…

Study: Most retailers failing at channel integration

February 14, 2010

CrossView, a cross-channel commerce solution and retail technology provider, has released a study showing that many retailers currently fail at cross-channel…

Mobile Monday: Macy's iShop

Macy's leaves the Web site format behind with an app that lets shoppers browse inventory in the manner they choose.

MobileCoupons offers free m-coupon tool to retailers

February 10, 2010

MobileCoupons.com announced it has launched an online coupon creator that makes it easy for retailers and restaurants to create and distribute mobile and…

CompUSA opening more 'Retail 2.0' stores

February 10, 2010

CompUSA has announced the opening of three new retail stores: Houston, Texas, Newark, Del., and Euless, Texas. These new openings make a total of 32 CompUSA…

Target mobile tech converts gift cards to virtual barcodes

February 7, 2010

Target guests no longer need to carry their Target GiftCards in order to redeem them, thanks to the Target Mobile GiftCard.

Mobile Monday: Sears Personal Shopper

The first installment of this new weekly feature takes a close look at Sears' remarkable iPhone concierge app.