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Omnichannel News & Media

Branding takes the bluetooth way

September 4, 2008

Business-Standard (India): Companies are now taking the help of bluetooth technology at bus stations and other public places to promote their brands, after the…

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Web companies dismantling language barriers in online retail

September 2, 2008

Financial Times: Retailers such as Walmart and Home Depot advertise to America's Hispanic consumers on Spanish-language television. Some, such as JC Penney…

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Target, Photobucket partner for photo services

August 28, 2008

MINNEAPOLIS — Target and Photobucket, the leading stand-alone photo and video sharing site, announced an agreement that offers expanded online photo services…

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Paper catalogs still primary remote sales channel

August 27, 2008

Media Buyer Planner: The paper catalog is still the largest revenue generator — nearly 50 percent of sales in both 2007 and 2008 — among all channels used by…

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Gaps closing between consumer multichannel expectations, retailer readiness

August 25, 2008

COLUMBUS, Ohio — Sterling Commerce, an AT&T Inc. company, today released the results of a recent survey that shows that the gaps are closing between…

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Shop.org Summit will feature e-commerce 'critic's corner'

August 24, 2008

WASHINGTON — The real Siskel and Roeper may not be present at Shop.org's Annual Summit next month, but their infamous thumbs up/thumbs down rating will still…

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Customer-centric planning

Retailers must look at touchpoints from the shopper's point of view.

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J.C. Penney, Sears test social media for back-to-school promos

August 19, 2008

Internet Retailer: Multichannel retailer J.C. Penney has launched a virtual game called "DorkDodge" in which female teens must escape the embrace of several…

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New media, new opportunities

August 17, 2008

Blogs, forums, e-mail level the playing field among retailers.

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Marketing nirvana

by Julie Sturgeon — independent journalist, CEOEditor, Inc.

August 17, 2008

The rules for building true customer relationships have become more subtle and a lot more clever.

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Polo Ralph Lauren launches mobile shopping

August 14, 2008

Reuters: Is the tech-savvy fashionista ready to shop by mobile phone? Polo Ralph Lauren Corp. hopes so. Polo is the first luxury retailer to launch a mobile…

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MICROS acquires e-commerce firm Fry

August 12, 2008

COLUMBIA, Md. — MICROS Systems Inc., a provider of information technology solutions for the hospitality and retail industries, announced the acquisition of Fry…

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Circuit City expands social commerce platform

August 11, 2008

RICHMOND, Va. — Circuit City announced renewed and expanded alliances with ConsumerReports.org, Popular Photography and Sound & Vision magazines and the…

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Traditional retailers gain online ground

August 10, 2008

Chicago Tribune: Retailers that operate both brick-and-mortar stores and Web sites accounted for 50 percent of e-commerce sales in the second quarter of 2008…

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Tweens search for products online, get parents to buy them in-store

August 6, 2008

Marketing Daily: According to new data from Performics, including search marketing in the media mix is crucial to snagging the attention and influence of…

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VendorNet launches cross-channel inventory tool

August 5, 2008

DELRAY BEACH, Fla. — VendorNet, a supply chain collaboration solutions provider, has announced the availability of its StoreNet Manager, an e-commerce and…

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Thirty-six million Americans now print online coupons

August 3, 2008

MOUNTAIN VIEW, Calif. — The number of people turning to the Web for coupons has soared to 36 million in 2008. That's an increase of 10 million people from…

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BT upgrades multichannel offering

July 28, 2008

LONDON - BT announced added features on its integrated multichannel ordering and returns solution for retailers.

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Online stores lean toward tailor-made services

July 27, 2008

San Jose Mercury News: An increasing number of online retailers have distinguished themselves from the pack by giving users a little something extra beyond…

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Creating a brand with a life of its own

Cultivating the customer passion that top brands enjoy.

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