Omnichannel News & Media
Retailers still far from 'omni-channel maturity'
July 2, 2014
Retailers have barely reached the halfway mark in their journey to omni-channel maturity, according to the results of a new report from Starmount and Retail…
read nowReport says most millennials are using mobile retail apps
July 1, 2014
CFI Group has published its Retail Satisfaction Barometer, which reveals consumer expectations during the shopping process, specifically noting the popularity…
read nowNine West implements LivePerson engagement software
June 30, 2014
LivePerson Inc., a provider of live digital engagement solutions, has announced Nine West Group's successful integration of LiveEngage into the Demandware…
read nowAmazon rolling out takeout service
June 30, 2014
Amazon is rolling out a food takeout service to directly compete with the likes of GrubHub, Seamless and DeliveryHero. TechCrunch reports:
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L'Oreal app holds a mirror to consumer insights
by Bryan Pearson — President, LoyaltyOne
The beauty giant, whose luxury brands include Lancôme, Giorgio Armani and Kiehl’s, has recently unveiled Makeup Genius, an app that redefines digital…
read nowSalesforce.com introduces Salesforce1 for Retail
June 27, 2014
CRM platform Salesforce.com has announced Salesforce1 for Retail. According to the company, retailers can now leverage Mobile Clienteling and Salesforce…
read nowJohnston & Murphy migrates to the Demandware omni-channel platform
June 26, 2014
Demandware Inc., a provider of enterprise cloud commerce solutions, announced that Johnston & Murphy, a premium footwear, accessories and apparel brand…
read nowBarnes & Noble splitting off NOOK into separate company
June 25, 2014
Barnes & Noble announced today that it would separate its retail business from NOOK Media, which makes the eponymous e-reader tablet. The company said it hopes…
read nowSam's Club launches travel service
June 24, 2014
Sam's Club has announced the launch of Sam's Club Travel, an online booking service that is a collaboration with travel wholesaler Tourico Holidays. According…
read nowRetailMeNot launches iPad app
June 24, 2014
Digital coupon platform RetailMeNot has announced the launch of a tablet app for iPad. The free RetailMeNot Coupons app for iPad is now available in the iTunes…
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Big data, value pricing and fairness
by Dale Furtwengler — President, Furtwengler & Associates, P.C.
Value pricing has long recognized that products and services have different utilities and, consequently, different values for customers.
read nowClear Demand, 360pi partner on real-time pricing intelligence
June 19, 2014
Omnichannel retail pricing firm Clear Demand has announced a partnership with 360pi, a provider of competitive price intelligence. Under this joint initiative…
read nowMost retail CEOs say their supply chain is not ready for omni-channel
June 17, 2014
Digitally connected consumers have turned retail models upside down as omni-channel shopping has transformed supply chain from an important business concern to…
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To drive store traffic, give shoppers something they can't get online
by Chris Petersen — Owner, IMS
Effective retail strategy is about where and how a retailer can engage consumers at experience touch points in the journey.
read nowGroupon adds Freebies to its iOS app
June 16, 2014
Groupon has announced the launch of Freebies on iOS devices, which the company said creates the most widely distributed mobile coupon destination in the United…
read nowGalleria, Attraqt come together to offer omnichannel merchandising tool
June 12, 2014
Galleria, a provider of retail category planning, automation and optimization solutions, and online merchandising firm Attraqt announced they have formed a…
read nowMindshare and Empathica become InMoment, introduce Experience Hub
June 11, 2014
Mindshare Technologies, which acquired Empathica in September 2013, announced that the two companies have united under a new corporate identity and mission…
read nowSurvey says consumers still prefer shopping on a desktop to a mobile device
June 11, 2014
Digital analytics firm comScore and UPS have released their third annual UPS Pulse of the Online Shopper study. According to the companies, the survey asked…
read nowLoyalty Builders launches analytics tool for catalog marketers
June 11, 2014
Software-as-a-service firm Loyalty Builders has announced a new analytics and marketing tool for retailers who sell via catalogs.
read nowMore than half of mobile app users opt in to push notification
June 10, 2014
Branding and marketing firm Urban Airship has released its latest Good Push Index data study, which tracks user behaviors on more than 70 apps that ask users…
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