Macy's omnichannel strategy: Moving engagement as well as sweaters

by Bryan Pearson — President, LoyaltyOne

Do bricks and mortar cost more than bytes and channels? For Macy's, the question may not matter as much as whether the two investments, combined, sell more…

Global Payments boards the Apple Pay train

October 2, 2014

Payment products provider will allow its partner developers to add Apple's system in their offerings through an SDK.

MarketLive unveils cloud-based transaction processing platform via AWS

October 1, 2014

According to the company, customers benefit from global infrastructure capabilities, responsive scaling for peak periods and included redundancy capabilities.

Sephora, Starbucks, Home Depot rank highest in digital gifting benchmark

September 30, 2014

Sephora, which has ranked among the top five spots for the past two years, took the number one spot for the first time this year.

Hy-Vee to utilize Agilence's Retail 20/20 to improve in-store operations

September 30, 2014

The employee-owned grocer is based in West Des Moines, Iowa, and operates 237 stores in Iowa, Illinois, Missouri, Kansas, Nebraska, South Dakota, Minnesota…

PayPal and eBay to become separate companies next year

September 30, 2014

Move comes months after investor Carl Icahn suggested a split so that both entities could focus on their strengths.

Are you prepared for the mobile revolution? Take this 10-question quiz to find out.

If you're not up to speed on mobile and all of its implications for retail, you will find the future to be very challenging.

Seven disruptive trends that will kill the 'dinosaurs of retail'

by Chris Petersen — Owner, IMS

Retail evolution is speeding up, and it waits for no one.

Gamification, digital coupon companies join forces

September 24, 2014

In their initial campaign, Dailybreak and RevTrax achieved results that were above key industry benchmarks, with 47 percent of consumers printing the coupon…

What did you miss at #CONNECTsummit14? Check out the highlights

#CONNECTsummit14 included mobile innovation leaders from across the spectrum: tech, restaurant, retail.

Simon announces retail startup competition

September 18, 2014

Simon Launch organizers will select 10 startup finalists to pitch a panel of judges and will then select up to three winners.

Starbucks redesigns Android app

September 18, 2014

Starbucks has redesigned its Android app, adding several new features.

Sears adding drive-thru returns and exchanges

September 16, 2014

According to the company, customers can pick up, return or exchange purchases without leaving their vehicle, with a guaranteed wait time of five minutes or…

E-receipt analytics app Slice opens its API

September 16, 2014

Slice, which offers an eponymous shopping app that extracts and organizes online shopping data from e-receipts, announced it has opened its API to web…

Is the Amazon Fire phone the ultimate showrooming machine?

by James Bickers — Editor, Networld Alliance

Amazon's first smartphone combines visual product recognition with one-click shopping from the online giant's inventory. Should other retailers be scared?

More than 60 percent of consumers are increasing their online shopping activity

September 15, 2014

The SmartFocus survey also reveals a significant age-related gap in digital shopping preferences. Nearly half of all millennials spend more time shopping…

Macy's new tech plans include Apple Pay, smart fitting rooms, more

September 15, 2014

The company outlined its latest advancements in omnichannel strategy and technology as the company continues to add new dimensions for attracting shoppers and…

Foot Locker adding same-day delivery

September 12, 2014

Shoppers can select same-day or next-day delivery for $5. Customers will also have the option of shopping in the Foot Locker store and having their items…

Study finds retailers cautiously optimistic about 2014 holiday sales

September 11, 2014

The most significant shifts for retailers in the 2014 holiday season can be found in omnichannel, which is changing the landscape for companies and impacting…

An in-depth look at Apple Pay, and what it means for retailers

by Will Hernandez — Editor, NetWorld Media Group

Apple introduces mobile wallet capabilities that combine NFC, Passbook and Touch ID. The company has support from banks, major card issuers and retailers.