Walmart.com getting a big overhaul

August 4, 2014

Walmart is looking at online as a growth opportunity in the face of some disappointing quarters.

FTC says mobile shopping apps aren't disclosing enough info to consumers

August 1, 2014

A new staff report issued by the Federal Trade Commission finds that many mobile apps for use in shopping do not provide consumers with important information…

Nordstrom acquiring personalized clothing service Trunk Club

July 31, 2014

According to the companies, Trunk Club's 250 personal stylists build true, one-to-one relationships with their members to understand their lifestyles and…

Marquee software optimizes online product descriptions

July 30, 2014

According to the company, Marquee automatically and consistently sharpens the relevance of product descriptions across web, mobile and tablet platforms.

Winning the online retail war with merchandising

Online merchandising is still evolving, and many e-retailers are overlooking invaluable tactics.

Report says delivery will make or break holiday shopping this year

July 23, 2014

After a holiday season marred by lackluster order fulfillment and dissatisfied consumers, a new report from CFI Group and eBay Enterprise urges retailers to…

Amazon sneakily introduces barebones mobile wallet app

July 22, 2014

Amazon Wallet appeared on the Amazon Appstore and Google Play store late last week, but a number of Android fan blogs are just noticing it exists.

Canadian shopping site SHOP.CA launches mobile app

July 22, 2014

SHOP.CA, a site offering daily sales events for Canadian shoppers, has announced its first mobile app for iPhone and Android devices. According to the company…

ACI Worldwide to acquire Retail Decisions to boost CNP fraud prevention

July 21, 2014

ACI Worldwide, a global provider of electronic payment and banking products, and Retail Decisions (ReD), a fraud prevention company, today announced that they…

Survey: iOS dominates mobile commerce with 11.6M iPhone users making at least one purchase a month

July 18, 2014

Sixty-six percent of iPhone users are making purchases via mobile sites at least once a month, compared to only 47 percent of those with an Android smartphone.

Vibes introduces personalized push messaging for brands

July 17, 2014

Mobile marketing firm Vibes has announced the release of personalized Push Messaging, integrated with Catapult, its mobile relationship management platform for…

NRF applauds introduction of the Marketplace and Internet Tax Freedom Act

July 16, 2014

The National Retail Federation has issued a statement from Senior Vice President for Government Relations David French on the introduction of The Marketplace…

Steve Madden selects Certona for e-commerce

July 16, 2014

Certona, a provider of real-time omnichannel personalization, has announced that it was selected by Steve Madden, a leading designer and marketer of fashion…

Mobile traffic to e-commerce sites rose from 3 percent to 37 percent in the last 4 years

July 10, 2014

According to the new Custora E-Commerce Pulse Mobile Report, in the past four years the percentage of traffic to e-commerce sites from mobile devices (phones…

Report says most retailers lag Amazon in strategic use of analytics

July 9, 2014

The retail industry is rich in data, yet retailers struggle to derive significant value from their analytics investments, according to a new research report…

Sears, Kmart announce cross-store pickup

July 8, 2014

Sears and Kmart have announced an online/in-store collaboration to allow pickup of sears.com or kmart.com orders at any of each other's stores.

The power of consistent customer service

by Adam Toporek

A few of the reasons why consistency is important and why focusing on basics is a first step to creating consistent experiences.

Mobile site redirects add 8 seconds to page loads for online retailers

July 7, 2014

Severe inefficiencies in how some of the top e-retailers' sites load on a mobile device add more than 8 seconds to the page load process, according to new data…

For the first time, Amazon is in the Top 10 largest retailers

July 3, 2014

For the first time since STORES Media began reporting on the Top 100 largest retailers in America, Amazon.com has joined the ranks of the 10 largest companies…

Kroger buying healthy living e-tailer Vitacost.com

July 2, 2014

The Kroger Co. and Vitacost.com, an online retailer of healthy living products, have announced a definitive merger agreement under which Kroger will purchase…