Omnichannel News
80% of U.S. SMBS expect long-term impact from COVID-19
May 12, 2020
A good majority of small business owners expect to be dealing with a long-term impact to the business due to COVID-19.
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Albertsons partners with Nuance Communications on engagement effort
May 11, 2020
Albertsons Companies, Inc., a U.S. food and drug retailer, is teaming up with Nuance Communications, Inc., to boost digital support to online grocery customers.
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Fashion retailer boosts inventory, fulfillment with AI
May 7, 2020
Canadian fashion retailer Simons is optimizing its inventory and fulfillment processes with the help of AI and predictive analytics technology from Retalon.
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At-risk shoppers are priority at Whole Foods Market
April 30, 2020
Whole Foods Market, a supermarket chain owned by Amazon, is putting the elderly, disabled and high-risk consumers to the front of the line as COVID-19, the…
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Digital shopping spurs sales for Target
April 28, 2020
Despite the ongoing COVID-19 pandemic Target is seeing healthy same-store sales with April's figures climbing 5% compared to a year ago despite a double digit…
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COVID-19 pandemic drives e-commerce upward big time
April 21, 2020
The ongoing global COVID-19 pandemic, which has shuttered businesses and forced most to self-isolate, is having a huge impact on e-commerce activity.
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Lots of web content not catching consumer attention
March 17, 2020
A Contentsquare study reveals over two thirds, 69%, of all web content published by brands, is "unseen" by consumers, with the banking sector leading the list…
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Experience matters big time for the consumer, reveals study
March 11, 2020
A good majority of consumers, 74%, are either somewhat or very likely to buy from a brand or retailer based solely on experience and not price or product…
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7-Eleven opens first 'Evolution Store' concept
March 5, 2020
Following a successful beta program that kicked off a year ago, convenience store giant 7-Eleven, Inc. has opened its first public Evolution Store concept…
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Mobile wallet use to overtake credit cards
March 4, 2020
Mobile wallet use is beginning to take off in the U.S. and will overtake credit cards as the leading form of online payment, according to a report from FIS.
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Diane von Furstenberg taps NewStore to enhance customer experience
March 3, 2020
Luxury fashion brand Diane von Furstenberg is partnering with NewStore, an omnichannel-as-a-service provider, to boost the brand and customer experience while…
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Consumers expect fast, tech-driven shopping experiences
February 27, 2020
When it comes to shopping consumers are expecting an efficient and tech-driven convenience store experience with 15% abandoning a non-essential purchase just…
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Brick-and-mortar not dying but evolving, reveals report
February 10, 2020
Physical retail is not dying but evolving and retailers focused on true in-store experiences will thrive.
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Macy's shuttering stores, cutting corporate roles in restructuring plan
February 6, 2020
In an effort to stem losses and reverse slumping sales, Macy's will close 125 stores in the next few years and reduce corporate jobs by 2,000.
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Sephora aims to expand outside of the mall environment
February 6, 2020
Typically, Sephora shoppers find themselves hitting the local mall to shop at the makeup brand.
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7-Eleven debuts cashierless store at headquarters
February 5, 2020
7-Eleven has opened the doors to its first cashierless store, located at its Irving, Texas headquarters.
read nowSnap Kitchen debuts free shipping, Whole Foods Market launch
January 31, 2020
Snap Kitchen is launching free ground shipping across 38 states and debuting its chef-prepared meals in dozens of Whole Foods Market stores across Louisiana…
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Consumers all in on visual search technology
January 30, 2020
More than half of consumers, seven in 10, who are aware of visual search technology are likely to try it and four in five visual search users have made…
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Consumers want a variety of shopping channels, reveals survey
January 29, 2020
A good majority of consumers, 72%, tend to shop retail brands that allow them to purchase and return across channels.
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Smartphone shopping getting more popular
January 28, 2020
While 42% of retail sales are being made on a smartphone, retailers are still a bit behind in catching up to the consumer purchase option.
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