Masabi, Swiftly to help transit agencies with real-time information, mobile ticketing

October 12, 2018

Masabi, which specializes in mobile ticketing and payments, is teaming up with Swiftly, a big data and mobility services platform for public transit, in a…

Apple Pay leads in users but Samsung Pay users more engaged

October 12, 2018

Apple Pay is the go-to digital wallet for most debit card users, according to new data from Auriemma Consulting Group.

How to clear top 5 hurdles in deploying autonomous retail checkout

Michael Suswal, co-founder and COO of Standard Cognition, maps out how to clear five top obstacles standing in a retailer's way in deploying autonomous…

Cashierless store dealing with a few glitches

September 20, 2018

A cashierless store in San Francisco is working out a few glitches as it strives to best Amazon's Amazon Go.

Back-to-school consumers still love the store, reveals survey

September 12, 2018

Consumers buying back-to-school products prefer the retail store environmental and want personalized offers, according to a new Monetate study.

Dunkin' Donuts taps Amazon's Alexa for new order option

September 7, 2018

Dunkin' Donuts is getting chummy with Alexa, announcing this week that its On-the-Go Mobile Ordering is available through Amazon's cloud-based voice service.

How back-end automation can boost the front-line retail customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Gaining efficiency in back-end operations, such as cash management, can boost a retailer's customer experience strategy.

Long lines, complexity lead to online cart abandonment, reveal survey

August 15, 2018

A good majority of online shoppers, 87 percent, will abandon their shopping cart if the checkout process is too long or too complicated, according to a Splitit…

Apple Pay hit billion-transaction milestone

August 7, 2018

Apple CEO Tim Cook talked up the company's mobile payment service in an earnings call Tuesday, touting1 billion Apple Pay transactions in the company's…

Thailand bank partners with TNS, INET on POS services

July 27, 2018

Thanachart Bank in Thailand is partnering with Transaction Network Services and INET on point-of-sale services for its merchants and their 30,000 terminals.

Consumers still wary about security with mobile banking, payments

July 26, 2018

Nearly 6 in 10 consumers pay bills on line, but half of this group have concerns about the security of doing so, according to Expectations & Experiences…

Standard Cognition raises $11.2M to develop autonomous checkout

July 23, 2018

Standard Cognition, developer of an autonomous checkout system for retailers, has raised an additional $5.5 million in seed funding from CRV, bringing the…

BJ's debuts PayPal checkout services

July 10, 2018

BJ's Wholesale Club announced an integration on BJs.com with PayPal, PayPal Credit and PayPal One Touch, according to a press release.

Networld Media Group launches World of Money daily

This month Networld Media Group will begin publishing WorldofMoney.com, a daily news brief covering issues and events that affect the business of money and the…

An inside look at Taco Bell’s digital transformation to deliver an enhanced customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Rafik Hanna, senior director of Taco Bell’s All Access, shared insight on how the QSR is transforming to drive a best-in-class customer experience and why…

Merchants, banks see benefits to real-time payments

July 5, 2018

Eighty-six percent of banks, 82 percent of billing organizations and 78 percent of merchants expect to see improvements in their customer service as a result…

99 Ranch Market accepting Alipay at North American stores

July 5, 2018

99 Ranch Market, one of the largest Asian supermarket chains in the U.S., has announced a partnership with Alipay that will enable customers to pay for items…

National Bank debuts mPOS product in Montreal

July 3, 2018

Montreal-based National Bank's SME clients can now use National Bank Easy Pay, a mobile point-of-sale product powered by Montreal fintech Mobeewave.

Why retailers may want to gamify the consumer payment process

Victoria Greene, an ecommerce marketing expert, explains how retailers struggling with the payment process can draw inspiration from games to make it more…

Study: Consumers want more payment choices at unattended terminals

June 18, 2018

Some 70 percent of consumers want unattended terminals to accept both card and cash payments and a significant number are willing to use wearable devices or…