POS / Point of Purchase News & Media
Hatch Loyalty, Cardfree partner on retailer mobile wallet services
November 16, 2017
Hatch Loyalty is partnering with mobile commerce company Cardfree to bring personalized engagement and mobile wallet services to large retailers, according to…
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Talking With: Verifone chief Joe Mach about retail customer experience strategies
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Verifone North America President Joe Mach shares insight on what retailers are doing, the big trends in play with customer experience and how consumers are…
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Harry & David pumps up brand, mobile, social to enhance customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Premier gourmet food and gift retailer debuts updated brand look, feel and tone, from its website to its catalogs and across social media. It's all focused on…
read nowStudy: Online holiday spend will beat in-store spend this year
November 1, 2017
For the first time ever, online holiday shopping spend will beat in-store retail spend, according to a new Deloitte study.
read nowVenmo acceptance comes to 2M online merchants mobile digital wallet pos
October 25, 2017
Venmo users can now shop on their mobile phone and make purchases at more than two million U.S. retailers via the mobile web, according to a press release.
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Alipay puts emphasis on partnerships as merchant acceptance grows in North America
by Will Hernandez — Editor, NetWorld Media Group
Souheil Badran, president of Alipay North America, spoke Sunday at the annual Money20/20 conference in Las Vegas to give attendees the current bird's-eye view…
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Neiman Marcus reaps customer experience, associate rewards via communication platform
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The luxury retailer is finding Theatro's content delivery management platform is not only delivering an enhanced customer experience, but boosting store…
read nowWirecard provides online payment gateway to Ikea stores in southeast Asia
October 16, 2017
Technology group Wirecard has signed an agreement with Ikea stores in southeast Asia to provide them with a regionally-managed payment gateway product for…
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Impulse service on steroids
by Chip Bell — Customer Loyalty Consultant/Author, Chip Bell Group
Chip Bell explains how products involved in an impulse buy usually have some "eye catching" feature and are smartly positioned where a roving eye cannot miss.
read nowRobots, no-cash experience coming to Shake Shack NYC location
October 4, 2017
There won't be any humans taking orders and no cash exchanged at the impending Shake Shack location in the East Village of New York City.
read nowStarbucks in China welcomes Alipay acceptance
September 29, 2017
Alipay users in China can now use the mobile wallet to pay for coffee and food at all Starbucks locations in China, according to a report from Caixin.
read nowSwarovski's new VR app lets users buy goods via Masterpass checkout
September 29, 2017
MasterCard and Swarovski launched a virtual reality shopping app for the Atelier Swarovski home décor line, a collection of functional and decorative crystal…
read nowStudy: Consumers not keen on facial ID for payments
September 27, 2017
A Juniper Research survey reveals more than 40 percent of iOS users in the U.S. consider themselves unlikely to use facial recognition as a payment security…
read nowAlipay expands to Nordic region with retailer pacts
September 25, 2017
Alipay has signed separate memorandum of understandings with Finpro (Finland), Svensk Handel (Sweden) and the Scandinavian Tourist Board, which will enable…
read nowAldi to accept contactless payments at all locations
September 25, 2017
Grocery chain Aldi will now enable shoppers to pay for their items with any contactless payment method, including mobile methods such as Apple Pay, as well as…
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City Furniture takes digital-edge approach to enrich customer in-showroom experiences
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
City Furniture CIO/CFO Steve Wilder shares insight, lessons learned and return-on-investment from the Florida retailer's strategy to boost customer experience…
read nowHP ElitePOS: Retail redefined by design
Transform your retail space with a versatile point-of-sale system that elevates the customer experience and supports your critical business operations. With…
Presented by HP Inc.
download nowNCR, Ecwid partner to drive a better omnichannel experience
September 8, 2017
NCR and Ecwid, a cloud-based ecommerce platform, are teaming up to provide an improved omnichannel order experience via the NCR Silver point-of-sale solution.
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Kagan: Poor checkout experience hurts retail brand
by Jeff KAGAN — Wireless Analyst, Telecom Industry Analyst
Jeff Kagan offers up his view on retail winners and losers and what the changing customer expectations are starting to demand from retail stores.
read nowSaladworks selects POS system as its omnichannel digital platform
September 5, 2017
Saladworks, the nation's largest fresh-tossed salad franchise concept, has chosen Dovetail Systems Inc.'s Gusto POS system as its omnichannel digital platform…
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