POS / Point of Purchase News & Media
Study: Consumers want more payment choices at unattended terminals
June 18, 2018
Some 70 percent of consumers want unattended terminals to accept both card and cash payments and a significant number are willing to use wearable devices or…
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Taco Bell's digital transformation focus of ICX Summit keynote
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Rafik Hanna, senior director, All Access, at Taco Bell will share insight on how the brand is winning big with customers due to its digital transformation…
read nowMeijer hops on scan-and-pay bandwagon
April 23, 2018
Meijer is the latest supermarket chain to jump on the shop-and-scan bandwagon and will roll out the technology to all its stores by the end of the summer…
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Why retail cashierless checkout, a.k.a. Amazon Go, faces more than a few challenges ahead
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
While Amazon preps to expand Amazon Go, its cashierless retail shopping strategy, Berkeley Research Group leader Keith Jelinek offers insight on what's ahead…
read nowNewegg offers bitcoin payments to Canadian shoppers
April 4, 2018
Newegg has announced Canadian consumers now have the option of paying with bitcoin on its site, according to a press release.
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Google expands retail shopping program with a universal cart, personalization focus
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Industry watchers say the retail service effort is a direct shot at Amazon and its dominance as the destination in consumer product search and discovery.
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Amazon happy with customer response to Go store but guarded about future plans
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
While encouraged by customer response Amazon isn't ready to announce much about its plans for its innovative cashierless store. The company is making sure the…
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Talking With: InfoVista's Ricardo Belmar on retail customer experience trends, tech in play
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Ricardo Belmar, senior director, worldwide enterprise product marketing at InfoVista, has been entrenched in the world of networks, technology and retail…
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Insights from NRF's Big Show: Key retail tech trends to watch for in 2018
Matt Sebek, vice president of digital, World Wide Technology Asynchrony Labs, pinpoints the big trends coming into play for customer experience from NRF's Big…
read nowAmazon Go store now open to the public
January 22, 2018
Amazon is opening its cashierless Amazon Go store to consumers in Seattle today, following a 14-month trial with company employees, according to The Seattle…
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Industry experts offer up 2018 predictions on retail customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
With the close of 2017, a year which brought big news in retail customer experience strategy, technology and trends, Retail Customer Experience shares a hefty…
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2017 retail influencer: Amazon
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Customer experience is the dominant strategy in retail, and Amazon dominated in 2017 by innovating on everything from supply chain to faster delivery to…
read nowKroger advancing self-checkout strategy
December 29, 2017
Supermarket chain Kroger is set to expand its self-checkout service to 400 stores in 2018, according to a report from the Cincinnati Business Courier.
read nowWalmart testing new personal shopping experience
December 28, 2017
Walmart is reportedly tapping text to provide a new personalized shopping experience for the wealthy busy mom.
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Why the in-store retail experience needs a mobile point-of-sale
Jeff Scott, CEO of Infinite Peripherals, explains how a mobile point of sale can improve both the in-store shopper's experience, as well as the retailer's…
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Wayfair advances AR strategy with mobile app 3D feature
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The furniture and décor retailer is making online shopping easier and more satisfying for consumers wanting to know how a product will look at home before they…
read nowGarmin Pay now live on Garmin vívoactive 3 smartwatch
December 7, 2017
Garmin International and Fit Pay, a wholly owned subsidiary of NXT-ID, have announced that the Garmin Pay contactless payment feature is now live on Garmin's…
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Black Friday: Mobile payments sputter at the physical POS
by Will Hernandez — Editor, NetWorld Media Group
Erratic support from U.S. retailers for in-store, proximity-based mobile payments likely contributed to low use among consumers as the holiday shopping season…
read nowAmazon Alexa skills to feature payments
December 1, 2017
Software developers will soon have the opportunity to add Amazon Pay to the voice apps that are available from the Alexa Skills Store, according to an…
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Offline retailers: Evolve here first to keep up with e-commerce
Jeff Scott, CEO of Infinite Peripherals, shares insight on how retail point-of-sale technology can improve both the shopper's experience and the retailer's…
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