Balancing the needs of customers, investors

Rigorous inventory control can keep both parties satisfied.

Do customers want to haggle?

Is the "garage sale interaction" appealing to today's shopper?

Billpay tech coming to checkout lanes

October 16, 2008

BROOKFIELD, Wis. — Fiserv Inc., a leading provider of information technology services to the financial industry, announced it has partnered with PayScan…

NCR unveils SelfServ 60 line

The company pulls the sheet off its new point-of-decision kiosk.

NRF, Retail Customer Experience announce pavilion partnership

October 14, 2008

LOUISVILLE, Ky. — NetWorld Alliance, publisher of Retail Customer Experience magazine and RetailCustomerExperience.com, and the National Retail Federation…

Payment-enhanced driver's license doesn't work in c-stores

October 13, 2008

Convenience Store News: While the concept behind New York state's new enhanced driver license was to streamline encrypted information with available retail…

C-Store TV Network expands

October 12, 2008

DETROIT — Destination Media announced from the NACS Show that the much anticipated C-Store TV network expanded to additional locations in Los Angeles and…

IBM publishes report on customer shopping preferences

October 9, 2008

WEST LAFAYETTE, Ind. — IBM announced the findings of a survey of nearly 4,300 U.S. and U.K. consumers that revealed insights into consumer behaviors…

More than half of retailers considering mobile contactless payments

October 9, 2008

BOSTON — Aberdeen, a Harte-Hanks Company, surveyed 180 companies to outline the implications and trends related to proximity mobile payments. Retail…

KioskCom Europe: Lines blur between digital signs, kiosks

Integrated touchscreens, networked signage hint at convergence.

Survey: Shoppers will flee an unclean store

October 7, 2008

DALLAS — A study conducted by M/A/R/C Research found that as many as 18 percent of shoppers would discontinue shopping at a particular store if they believe…

IBM: multi-channel accounts for 20 percent of retail sales

October 5, 2008

Times Herald-Record: IBM announced a survey of nearly 4,300 U.S. and U.K. consumers that shows purchasing decisions are made across multiple retail channels…

Merger creates massive at-the-pump digital media network

October 1, 2008

SANTA MONICA, Calif. — Fuelcast, operator of an at-the-pump digital network, and Bhootan, a digital out-of-home-media company in the retail sector, announced…

EK3, Atlantic Lottery launch digital merchandising campaign

October 1, 2008

LONDON, Ontario — EK3 Technologies Inc. has announced a new digital merchandising program with Atlantic Lottery Corp. The program, reportedly the first of its…

Oracle enters the retail space-planning business

October 1, 2008

REDWOOD SHORES, Calif. — Oracle has announced plans to acquire Advanced Visual Technology Ltd., provider of 3-D visual macro space planning software for…

PCI standard v1.2 clarifies rules

Latest version is tougher on malware, easier on firewalls.

Opinion: Most loyalty programs use the wrong incentives

September 22, 2008

Wall Street Journal: The biggest problem with loyalty programs, according to two professors of management science, is that most retailers adopt a…

Hackers 'are picking on the small guys'

by James Bickers — Editor, Networld Alliance

New research into recent card breach incidents may surprise merchants.

Frito-Lay uses fake store to watch customer behavior

September 11, 2008

BNET: When Frito-Lay wants to see the impact of a packaging change or an end-cap display, the Dallas salty snack purveyor no longer has to wait for sales…

Gaps closing between consumer multichannel expectations, retailer readiness

August 25, 2008

COLUMBUS, Ohio — Sterling Commerce, an AT&T Inc. company, today released the results of a recent survey that shows that the gaps are closing between…