Marketers experimenting with digital signage

January 9, 2008

Promo: Borders is not the only retailer discovering what behemoths like Wal-Mart already know: In-store TV is a smart way to talk to customers. The networks…

IBM unveils new retail software architecture

January 9, 2008

ARMONK, N.Y. — IBM announced the IBM Retail Integration Framework, an enterprise software architecture designed to help retailers accelerate the…

Circuit City testing smaller stores

January 8, 2008

This Week in Consumer Electronics: Circuit City has seen the future of CE retailing, and it may very well be found in its new store format, The City. The…

NRF to focus on tech beyond the store

Show looks at relationship between retail, emerging technology.

NCR introduces contactless, mobile payment suite for retail

January 3, 2008

DAYTON, Ohio -- NCR Corp., in partnership with ViVOtech, has introduced a suite of contactless payment terminals for the point of sale. These solutions enable…

Top source of retail shrink: employees

January 2, 2008

Progressive Grocer: Retailers suspect that their own employees are the main source of retail shrink, according to a new Retail Systems Research Benchmark…

U.S. retail sales rise 14 percent after the holidays

January 2, 2008

Reuters: Post-holiday discounts and shoppers redeeming gift cards helped boost retail sales 14 percent for the last full week of December, according to data…

M-commerce sites raise retail eyebrows

January 1, 2008

Internet Retailer: M-commerce sites and services are popping up, and many e-retailers and other e-commerce players such as comparison shopping sites are…

Retailers brace for fiercely competitive 2008

December 26, 2007

The Kansas City Star: The new year is still days away but retailers have already decided how to rock your world in 2008. Expect a fiercely competitive year as…

Tesco to carry Dell computers

December 25, 2007

ROUND ROCK, Texas — Dell and Tesco announced the availability of Dell notebook and desktop computers in Tesco, a premier international retailer with operations…

Hordes line up to cash in gift cards

December 25, 2007

The Arizona Republic: For those who love to shop, what happens Wednesday could be as exciting as unwrapping gifts on Christmas Day or during Hanukkah. Malls…

NRF: Retail needs more qualified managers

December 25, 2007

USA Today: When it comes to careers, less than a third of college graduates think retailing has a good reputation, says the National Retail Federation. With…

Report: 40 percent of shoppers rely on directional signage

December 19, 2007

A recent study conducted by M/A/R/C Research found 40 percent of shoppers rely on directional signs while shopping. The group polled almost 23,000 shoppers…

Retail Wi-Fi open to hacking

December 19, 2007

Security consultancy AirDefense recently published its "2007 Retail Shopping Wireless Security Survey," which found that most of the wireless devices in use…

Retailers: make customer experience 'more theatrical'

December 19, 2007

A new report from Datamonitor shows that retailers are seeking to win back market share by making the customers' shopping experience more theatrical, with…

Retailers to discuss 'green' initiatives at NRF

December 19, 2007

WASHINGTON, D.C. — Speakers at NRF's 97th Annual Convention and EXPO, January 13-16 in New York City, will teach retailers how to Dream Big and Dream Green.

One in five shoppers will favor 'green' retailers this season

December 19, 2007

USA Today: One in five people surveyed said they will buy more eco-friendly products this holiday and shop more at "green" retailers that make efforts to save…

NRF: U.S. should follow Europe's lead on 'hidden' credit card fees

December 19, 2007

WASHINGTON, D.C. — The National Retail Federation welcomed a ruling by the European Commission that hidden fees currently charged by MasterCard to process…

Best Buy, Circuit City compete for NY holiday shoppers

December 19, 2007

USA Today: Consumer electronic rivals Best Buy and Circuit City are battling head-to-head in Midtown Manhattan this holiday season. The duel was set up when…

Measuring and managing the customer experience

December 19, 2007

Retailers must measure, manage and improve the experiences of their customers, in order to grow their businesses effectively.