Top source of retail shrink: employees

Progressive Grocer: Retailers suspect that their own employees are the main source of retail shrink, according to a new Retail Systems Research Benchmark report. The report, "Winning Trends in Loss Prevention: Benchmark Study 2008," found the worst-performing retailers are more worried about employee theft than other retailers. While 56 percent of retail winners said they believe employee theft of merchandise is one of the top three sources of shrink, 80 percent of average performers and 70 percent of laggards think that their employees are stealing from them. This far outpaces customers as a perceived source of shrink, according to the report.

Read more

Topics: Data Security, Department Stores, Employee Training, Hiring and Retention, Online Retailing, Pharmacy/Drugstores, Retail - Apparel, Retail - Automotive, Retail - Convenience Stores, Retail - Electronics, Retail - General, Retail - Home Center, Retail - Mall, Retail - Warehouse, Specialty Stores, Supermarkets & Grocery Stores

Sponsored Links:

Related Content

Latest Content

Get the latest news & insights





How poor customer service impacts the retail customer experience