Retail - General Features
Deloitte strategy experts: Cloud services bode big rewards for retail segment
by David Linthicum, chief cloud strategy officer and Jerry Hoberman, principal, Deloitte Consulting LLP, Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Deloitte Consulting LLP's Chief Cloud Strategy Officer, David Linthicum, and Jerry Hoberman, principal, share insight on how and why cloud adoption and…
read now
Experts offer retailers guidance on SBA loans
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The Small Business Administration has various loans for retailers in need of financial help to survive the coronavirus epidemic. Experts shed some light on the…
read now
COVID-19: How retailers can overcome the challenges of a pandemic
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Mike Rittler, head of retail card services at TD Bank, shares insight on what the coronavirus event is doing to the small and large retailer and how businesses…
read now
Former Amazon exec on the state of retail e-commerce
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
James Thomson knows Amazon, having spent years heading up Amazon Services, and understands the challenges smaller retailers are facing in the e-commerce…
read now
AREA15 CEO talks experiential retail and the need to be cool and creative
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
AREA15 CEO Winston Fisher is passionate about retail development and delivering immersive experential experiences. He shares his insight on why content is king…
read now
JRNI CEO on how tech is bridging the digital-to-physical divide in retail
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Retail Customer Experience talks with John Federman, CEO of JRNI, an enterprise SaaS scheduling platform, on why technology must be front and center for all…
read now
Reinventing the retail store associate role
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
In an exclusive interview, John Orr, senior vice president of retail strategy at Ceridian, shares insight and expertise on how retailers can optimize and…
read now
Achieving the benefits of a retail sustainability strategy
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
JoAnn Martin, vice president, industry strategy and market development, at JDA Software, explains how and why sustainability is now a top strategy for…
read now
Delivery the prime competitive weapon in retail grocery
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Amazon's move to offer free delivery to current Amazon Fresh customers reveals how delivery is front-of-mind for retailers battling for consumer loyalty and…
read now
Store appearance, loyalty, associate engagement top October reads
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The top read retail customer experience articles last month ranged from insight on customer loyalty to artificial intelligence and why brands need a wake-up…
read now
Bed Bath & Beyond data breach serves up valuable reminders for retailers, consumers
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The third-party data breach at Bed Bath & Beyond should serve as a wake-up call for retailers to keep training employees about cybersecurity risks. It also…
read now
How to: Keep pace with the rapid pace of CX technology
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Retailers struggle with keeping up with all the emerging customer experience technologies and the challenges in piloting and testing. Find out from an expert…
read now
Talking With: AWS retail leader Tom Litchford on data, the cloud, retail customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Tom Litchford, head of worldwide business development, retail, for Amazon Web Services, provides insight on pain points for retailers striving to boost the…
read now
Talking With: Maropost CEO on CX strategy, retail challenges in play
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
As North America's fastest growing marketing automation platform, Maropost is busy helping retailers focused on boosting the customer experience. CEO Ross…
read now
TGI Fridays strategy, e-commerce disruption, grocer CX challenges top July reads
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
If you missed a day of reading Retail Customer Experience in July we don't blame you. It is a hot month, for most, best spent on the shore, in the pool or in…
read now
Top June reads: 7-Eleven menu boards, where cashier-less fits in, how revived brands can survive
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The month of June delivered a wide spectrum of content for Retail Customer Experience readers, from coverage of the ICX Summit to case studies and…
read now
Knowing the difference between must-have CX technologies and what can wait
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Forrester VP and Principal Analyst Brendan Witcher shared insight on what retailers need to be doing when it comes to customer experience technology and what…
read now
Top February reads: Walmart, psychology, visual analytics draw readers interest
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
February is the shortest month of the year, so it’s understandable if readers didn’t catch all the insight posted on Retail Customer Experience. To help you…
read now
Soho retailer entices Valentine’s Day shoppers with jewelry kiosk
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Marla Aaron, a jewelry designer, developed a vending kiosk to sell jewelry, which has generated interest in a museum, a hotel garden and now a women's…
read now
Personalization, customization technologies gaining clout in retail
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Virtual shopping and shopper personalization were twin themes during the recent CES show in Las Vegas. A pair of sessions, "Shopping as a virtual adventure…
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
