CVS Health taps Karen Lynch as CEO, president

November 9, 2020

Karen S. Lynch, who serves as EVP at CVS Health and president at Aetna, will become CEO and president for CVS Health as of Feb. 1.

To stem tide of e-commerce returns retailers need 3D, AR

by Rob Weaver

Rob Weaver, chief revenue officer for Vertebrae, offers insight on why more retailers than ever are turning to immersive commerce experiences that use…

Reality Interactive launches thermal scanner hub

November 5, 2020

Reality Interactive, a retail technology design firm and digital agency, has launched its Axsis thermal enabled digital hub, according to a press release. A…

Is your business ready to serve international customers this holiday season?

Craig Reed, senior vice president, global trade at Avalara, shares insight on how retailers can serve the customer base that is well beyond the domestic border.

Ocean Outdoor rebrands retail tech subsidiary to Ocean MediaTech

November 2, 2020

Ocean Outdoor, a DOOH media owner, has rebranded its retail technology subsidiary ACM Retail Tech to Ocean MediaTech. This is part of an effort to expand its…

Holiday consumer behavior will be different this year, reveals study

October 30, 2020

Consumers will spend with caution, spend more on at-home holiday celebrations and spend more than half the gift budget via e-commerce.

MishiPay introduces mobile self-checkout solution for retail

October 21, 2020

MishiPay, a London-based provider of self-checkout technology, allows customers to scan items in a store using their smartphone and pay with a variety of…

Most Americans struggling financially, claims survey

October 19, 2020

As if the coronavirus and shaky economy isn't enough to worry retailers, now they're facing the fact that 70% of Americans are struggling to make ends meet.

Holiday shopping during a pandemic: Trends and transitions

by Audwin Cash — SVP, Atrius Enterprise Solutions

Audwin Cash, SVP enterprise solutions, Atrius, Acuity Brands, explains why consumers, while emphatically embracing online retail, also want a comprehensive…

Amazon Prime Day 2020 a huge boon for SMB retailers

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Amazon's marketplace saw stupendous sales activity during its annual two-day Prime Day event, with small retailers enjoying a 60% boost compared to last year's…

Dick's Sporting Goods president named to Yum Brands board

October 14, 2020

Yum Brands Inc. has named Lauren R. Hobart, president of Dick's Sporting Goods Inc., to its board, effective Nov. 12, a news release said. Hobart, a former…

Walmart takes cue from airport terminal look for store redesign

October 1, 2020

Walmart is redoing its in-store design approach with an airport terminal design in mind.

Amazon not the only retailer holding big sales in October

September 30, 2020

Amazon's Prime Day sales extravaganza, taking place Oct 13-14, now has some strong competition for luring shoppers.

Live webinar: Dealing with COVID-19 and the digital transformation of retail brands

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

A one-hour live webinar, sponsored by Netsurion, will offer insight on the need for a secure, reliable and scalable networking platform as retailers deploy new…

Customer experience in a new retail reality

by Ambeshwar Nath

Ambeshwar Nath, senior vice president, retail, CPG and logistics at Infosys, explains why retailers that find ways to recreate shopping experiences in channels…

3 content challenges to confront when switching from bricks to clicks

by Nathan Holmes — Product Marketing Manager, Widen

Nathan Holmes, product marketing manager at Widen, explains that retailers that are switching from bricks to clicks will face a few content challenges that…

Consumers back to non-essential shopping, reveals study

September 14, 2020

A good majority, 67%, of consumers are no longer just shopping for essentials due to the ongoing coronavirus but are also buying non-essentials. Just under…

The questions retailers are asking about holiday shopping 2020

by Brian Cluster — Director of Industry Strategy for CPG & Retail, Stibo Systems

As the holiday season approaches, Brian Cluster, industry strategy director at Stibo Systems, explains why an uncertain economic climate isn't necessarily…

Petco may be heading to sale block or IPO

September 11, 2020

Petco may soon be sold by CVC Capital Partners and the Canada Pension Plan Investment Board and it could bring a tidy sum given a value point of $6 billion.

Black Friday will be quite different in the UK this year

September 1, 2020

A hefty majority of U.K. consumers don't plan to spend Black Friday in stores and will be online scouring websites for top deals.