The psychology of shopping in stores

by Audwin Cash — SVP, Atrius Enterprise Solutions

Audwin Cash, SVP, Enterprise Solutions, Atrius, Acuity Brands, offers insight on four psychological reasons consumers prefer the store experience and how…

5 things retailers must do to get back to business post COVID-19

by Shashin Shah — Marketing, Pimcore

Shashin Shah, CEO of Pimcore Global Services, share five strategic steps to re-adjust the steering wheel for the road ahead so the digital retail business…

Australia convenience retailer taps Reflexis tech to simplify store operations

August 17, 2020

EG Group, a fuel and convenience retailer, is deploying Reflexis technology in 540 sites in Australia to boost task execution on the staff level and simplify…

Brick-and-mortar retail alive and well: Cohesive omnichannel strategies a must for success in post-COVID-19 world

by Jed Danbury — VP Sales, Computop

Jed Danbury, vice president, Computop, explains why retailers striving to develop a true omnichannel approach must bolster and support physical stores. And…

Preparing for the post-pandemic environment will test retailers’ flexibility

by Carl von Sydow

Given public health officials' recommendations regarding social distancing and minimizing contact with individuals outside the household, self-service checkout…

How to Choose the Best POS Terminal for Your Small Business

Clientron PT2610 and PST660 are simple to use, handle transactions smoothly, and keep customers’ information secure.

Lord & Taylor files for bankruptcy, seeking new owner

August 4, 2020

The latest retailer to falter from the ongoing COVID-19 pandemic is Lord & Taylor, one of the oldest U.S. department stores.

Consumer spend increases, personal income dips

August 3, 2020

U.S. consumer spending rose in June by 5.6%, for the second consecutive month, but was not as robust as the 8.5% spike in May, according to Commerce Department…

Proposed bill will provide new PPP loans

July 29, 2020

A proposed $1 trillion coronavirus relief bill includes another round of funding for the Paycheck Protection Program, the small-business loan program to help…

Rethinking retail in the wake of Covid-19

by Sachin Dev Duggal — Founder, CEO, Builder.ai

Sachin Dev Duggal, co-founder and CEO of Builder.ai, shares his insight on the 'new' world of retail and offers up avenues retailers can take to get closer to…

Macy's execs get hefty bonuses

July 20, 2020

Macy's has handed out $9 million in executive and leadership bonuses, including $3.7 million in stock to its CEO, at the same time it's downsizing its…

New virtual summit focuses on innovation, customer experience in self-service, kiosk, vending industries

Networld Media websites, Vending Times and Kiosk Marketplace, are launching a virtual summit that promises to bring attendees the very best in self-service…

Instagram Shop launches as Facebook Pay plans rollout

July 17, 2020

Instagram Shop launched Thursday in the U.S., providing members of the social media platform a new destination to shop from a favorite brand name.

Bill seeks to modify PPP loan forgiveness

July 17, 2020

A bill known as the Paycheck Protection Small Business Forgiveness Act has been introduced to the Senate to modify loan forgiveness under the Paycheck…

NRF: Time for nationwide mask policy

July 16, 2020

As a growing number of retailers, from Walmart to Costco to Best Buy, initiate face mask mandates for shoppers, the National Retail Federation is calling on…

Amazon launching smart shopping carts that eliminate checkout line

July 14, 2020

Amazon is advancing its contactless and cashierless shopping experience with a smart shopping cart, called a Dash Cart, that lets shoppers avoid the checkout…

Capgemini digital retail leader shares dos, don'ts and workforce management tips

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Rich Minns, digital customer experience sector lead at Capgemini, shares his insight and expertise on how retailers should tackle the all critical customer…

4 ways retailers can optimize distribution strategies

by Chris Jones — EVP Marketing & Services, Descartes Systems

Chris Jones, executive vice president, marketing and services, at Descartes, offers up four considerations retailers need to take into account to optimize…

Why retailers should embrace deflection for better customer service

by Gabe Larsen — VP Growth, Kustomer

Gabe Larsen, vice president, growth at Kustomer, explains why deflection is an increasingly important term in the customer service world that retailers need to…

Xerox Availability App aims to support workplace environment

June 30, 2020

Xerox is debuting a Team Availability App that aims to help retailers better manage employees given the increased remote work and at-home locations in the wake…