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Retail - General News & Media

Retailers to up IT spend when economy improves

August 12, 2010

According to TalkingRetail.com, the latest IT in Retail report of the top 100 companies, surveyed by Martec International, suggests that retailers' investment…

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Consumer research firm launching airport retail study

August 12, 2010

According to Duty-Free News International, consumer research firm Shopping Behaviour Xplained (SBXL) are set to start a study of major airports and top brands…

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MyRegistry.com partners up with Birthday Calendar Facebook app

August 10, 2010

Online gift registry site MyRegistry.com recently announced a new partnership with Birthday Calendar, a division of Big Dates Solutions Inc., the birthday…

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How iPads are Going to Change the Face of Retail

by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

Tablet computing and inexpensive apps, similar to the Apple iPad platform, bring a host of new opportunities to interact with customers. Here are a few 

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German publisher Taschen defying expections with high-end bookstores

August 9, 2010

According to the Los Angeles Times, German publisher Taschen is making its mark with high-end bookstores, even in the midst of a down economy.The publisher has…

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Report: Shoppers expected to be more mobile, social and green this holiday season

August 9, 2010

According to MediaPost News, Experian Marketing Services' new 2010 holiday marketer report says brands can expect an increasingly mobile, social and green…

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Smart phone carriers going after credit cards

August 8, 2010

A Bloomberg report indicates that AT&T, Verizon and T-Mobile are joining forces to challenge credit card companies by enabling consumers to pay for their…

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Intel digital signage concept shows the changing face of retail

August 8, 2010

According to Digihub.com, Intel’s Intelligent Digital Signage Concept, shown off recently at the Digital Signage World convention in Sydney, could change the…

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Rebuttal to Mary Hunt in Woman's Day Magazine: Retailers Don't Trick Customers

by Bob Phibbs — CEO, The Retail Doctor

Mary Hunt takes aim at retailers by telling Amiable personalities they are all wrong and should become like her, an Analytical. I hate this type of X-files…

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If the Culture Fits

by Sharon Goldman — Senior Director, COLLOQUY

In the humorous commercials from California’s Milk Advisory Board, viewers are told that "great cheese comes from happy cows." Whether or not cheerful bovines…

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Card Sharps: How Hallmark reinvented its loyalty value proposition

by Sharon Goldman — Senior Director, COLLOQUY

Hallmark is an American classic, a nearly 100-year-old, third-generation family-owned company with deep roots in Kansas City, Missouri. But even long-standing…

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Wasting Time with Walmart

by Annamaria Turano — Executive Director, MCAworks

I have to run an errand to Wal-mart today and I’m dreading it. 

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Generosity

by Doug Stephens — President, Retail Prophet Consulting

The core behaviors of any business have a lot to do with their fundamental beliefs around generosity.  For some, generosity is a core value.  For others, it's…

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No, Your Customer Can't Put Off the Purchase!

by Bob Phibbs — CEO, The Retail Doctor

If you can't find the energy to explain why waiting is not an option, you'll never make a sale in this economy. And the more expensive the item is that you…

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Ready for the hook plus line and sinker in the store?

by Sharon Goldman — Senior Director, COLLOQUY

I needed to buy a down pillow. That’s how it started. I needed something softer than the hard, bouncy pillow I’d been sleeping on for months, so I thought…

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A Dollar a Day

by Annamaria Turano — Executive Director, MCAworks

Have we lost touch? 

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Limelight Marketplace

by Jim Joseph — President, Lippe Taylor

If you live in NYC or plan to visit soon, you have to check out something really special. The Limelight Marketplace. For those of you who don't know The…

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The Aspirational Tourist

by Annamaria Turano — Executive Director, MCAworks

Remember your last out-of-town getaway?  You probably wandered into a few shops at your destination to browse, buy a few mementos, or just pass the time before…

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Does Starbucks’ new free Wi-Fi offer really raise the loyalty bar?

by Sharon Goldman — Senior Director, COLLOQUY

No one who loves Starbucks doesn’t love the fact that they’re now offering free Wi-Fi in its over 6500 locations, right?  My question is: How much will this…

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Why Your Best Managers Have To Drink

by Bob Phibbs — CEO, The Retail Doctor

Driver personalities are the natural leaders.  When they are second-guessed, their motives and methods questioned and they are not allowed to shine, or made to…

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